Executive Conference Services Director

Compass Group USA; Washington (District of Columbia); Vor Ort; USD 130.000 - 140.000; Vollzeit

Benefits dieser Stelle

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Zusammenfassung

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-priority management, and proven success in team leadership and client relationship management.

Reporting to the District Manager, you will ensure high-quality service standards across locations, lead strategic direction for the account, and drive operational excellence with a focus on premium

Qualifikationen

• Bachelor’s degree, hospitality preferred.
• Ten years events/conference center experience, preferably in a corporate environment.
• Strong quantitative, oral and written communications and problem-solving skills.

Aufgaben

• Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
• Cultivates strong relationships with the client, guests, and internal stakeholders, delivering a personalized, high-touch experience.
• Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
• Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
• Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
• Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.

Ausbildung

Bachelor’s degree in hospitality or related field

Jobbeschreibung

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-priority management, and proven success in team leadership and client relationship management.

Reporting to the District Manager, you will ensure high-quality service standards across locations, lead strategic direction for the account, and drive operational excellence with a focus on premium