Executive Conference Services Director

Compass Group USA; Washington (District of Columbia); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-priority management, and proven success in team leadership and client relationship management.

Reporting to the District Manager, you will ensure high-quality service standards across locations, lead strategic direction for the account, and drive operational excellence with a focus on premium

Qualifications

• Bachelor’s degree, hospitality preferred.
• Ten years events/conference center experience, preferably in a corporate environment.
• Strong quantitative, oral and written communications and problem-solving skills.

Responsibilities

• Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
• Cultivates strong relationships with the client, guests, and internal stakeholders, delivering a personalized, high-touch experience.
• Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
• Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
• Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
• Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.

Education

Bachelor’s degree in hospitality or related field

Job description

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-priority management, and proven success in team leadership and client relationship management.

Reporting to the District Manager, you will ensure high-quality service standards across locations, lead strategic direction for the account, and drive operational excellence with a focus on premium