Strategic Conference & Event Services Lead

The Post Oak; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The Post Oak seeks a Conference Services Manager to bridge clients and the venue’s operations, planning and executing meetings and events in Houston. You will oversee room setups, liaise with banquet, kitchen and banquets staff, and ensure flawless coordination from catering to AV.

Responsibilities include developing menus and agendas, issuing BEOs, forecasting booking trends, maintaining pricing integrity, and ensuring compliance with liquor laws and health regulations.

Qualifications

• 4+ years in hotel or related field or 4-year degree with 1+ year related experience or 2-year degree with 2+ years related experience.
• Must be proficient in Windows, company approved spreadsheets and word processing.
• Must have knowledge of F&B preparation techniques, health department rules and liquor laws and regulations.

Responsibilities

• Know meeting room sets and capabilities.
• Meet and greet in-house guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.).
• Develop menus and agendas, ensure BEO’s are issued, and complete all pertinent correspondence with outside vendors to finalize programs.
• Maintain current information on and monitor booking trends to produce forecast figures and month-end reports.
• Understand the Catering incentive program.
• Maintain pricing integrity and propose upscale menus for all groups.
• Interact with outside planners and vendors for special events.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Prepare and submit required reports in a timely manner.
• Work with other F&B managers and keep them informed of F&B issues as they arise.

Skills

Multi-tasking

Under pressure

Customer service

Communication

Education

4-year college degree with 1+ year related experience

2-year college degree with 2+ years related experience

Progressive hotel or related field experience

Tools

Windows

Spreadsheets

Word processing

Job description

The Post Oak seeks a Conference Services Manager to bridge clients and the venue’s operations, planning and executing meetings and events in Houston. You will oversee room setups, liaise with banquet, kitchen and banquets staff, and ensure flawless coordination from catering to AV.

Responsibilities include developing menus and agendas, issuing BEOs, forecasting booking trends, maintaining pricing integrity, and ensuring compliance with liquor laws and health regulations.