Banquet Operations Supervisor: Luxe Events & Rooms

The Post Oak; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Multiple benefit plans to suit your ne

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work culture

Generous employee discounts on dining,

Colleague parking and meals

Job summary

The Post Oak Hotel in Houston, Texas invites applications for a Banquet Houseman Supervisor role. This leader will ensure flawless banquet setups and seamless event execution while upholding Forbes Five-Start standards across all banquet spaces.

As a supervisor, you will coordinate room configurations per BEOs, manage a Housemen team, safeguard equipment, and collaborate with other departments to deliver outstanding guest experiences and drive repeat business.

Qualifications

• Two (2) years of experience as Houseman in a large-scale banquet operation.
• Independent and professional team player with strong communication, organizational, and customer service skills.
• Ability to work flexible schedules, including nights, weekends and holidays is required.

Responsibilities

• Deliver exceptional guest service by providing courteous, professional, and proactive support to guests, clients, and meeting planners.
• Coordinate and oversee banquet room setups according to Banquet Event Orders (BEOs), including tables, chairs, staging, dance floors, and meeting materials.
• Lead the Housemen team by conducting pre-shift meetings, assigning daily tasks, and assisting with staff scheduling.
• Supervise banquet room operations during events, ensuring guest safety, service quality, and prompt resolution of requests or concerns.
• Manage banquet inventory and oversee monthly maintenance and cleaning schedules for banquet rooms and equipment.
• Maintain expert knowledge of banquet facilities, hotel activities, room configurations, and event requirements.
• Oversee event breakdowns, room refreshes, room flips, and next-day resets to ensure operational readiness.
• Maintain cleanliness and proper condition of banquet rooms, furniture, linens, equipment, and storage areas while preventing damage and safety risks.

Skills

Guest service

Communication

Teamwork

Job description

The Post Oak Hotel in Houston, Texas invites applications for a Banquet Houseman Supervisor role. This leader will ensure flawless banquet setups and seamless event execution while upholding Forbes Five-Start standards across all banquet spaces.

As a supervisor, you will coordinate room configurations per BEOs, manage a Housemen team, safeguard equipment, and collaborate with other departments to deliver outstanding guest experiences and drive repeat business.