Luxury Conference Services Manager - Events & Banquets

Four Seasons Hotels Ltd; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary and benefits

Excellent training and development

Complimentary accommodation at other F

Complimentary dry cleaning for staff

Complimentary employee meals

Job summary

Four Seasons Hotels Ltd in Houston seeks a Conference Services Manager to coordinate all requirements for conference groups booked by the Sales Department. You will enforce contracts and guide planners through planning, communicating client needs across departments to ensure successful events.

You will negotiate with clients, maximize revenues, supervise banquet execution, and participate in planning meetings. The role demands long hours, strong English, and a creative approach to F&B proposals.

Qualifications

• Excellent reading, writing & oral proficiency in English.
• Good organizational skill, attention to detail, ability to multitask, ability to negotiate, organize, delegate & work under pressure.
• Ability to work long and irregular hours, weekends, and evenings.
• Basic knowledge of audio-visual equipment, internet, telecommunication technology is helpful.
• High level of creativity with food and beverage menu proposals.

Responsibilities

• Negotiate with clients through creative menu presentations and event proposals to maximize revenue and fulfill contractual responsibilities.
• Coordinate with Sales and Catering to ensure proper utilization of function space for maximum revenues.
• Finalize requirements of bookings while maximizing revenue potential through upselling and ensuring effective communication with all departments.
• Supervise the execution of banquet events and ensure client satisfaction.
• Plan, attend, and participate in meetings with hotel staff and clients (briefings, meetings, tastings).
• Comply with Four Seasons standards for conference services and maintain professionalism with team members.
• Make timely decisions balancing client needs with hotel goals (financial, safety, staffing).
• Find solutions to challenges that arise while groups are on property and keep leadership informed for corrective action.
• Maintain knowledge of facilities, capacities and meeting space, and operational needs of departments.

Skills

English proficiency

Organizational skills

Attention to detail

Multitasking

Negotiation

Upselling knowledge

AV knowledge

Tools

AV equipment

Internet

Telecom technology

Job description

Four Seasons Hotels Ltd in Houston seeks a Conference Services Manager to coordinate all requirements for conference groups booked by the Sales Department. You will enforce contracts and guide planners through planning, communicating client needs across departments to ensure successful events.

You will negotiate with clients, maximize revenues, supervise banquet execution, and participate in planning meetings. The role demands long hours, strong English, and a creative approach to F&B proposals.