Strategic Community Manager - Residential Associations

Zohorecruit; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Community Association Management in Charlotte, NC, is seeking a proactive Community Manager to lead portfolio oversight for multiple residential associations. You will partner with boards, residents, vendors, and internal teams to ensure compliance, financial stewardship, and high standards of service.

This full‑time role requires an associate degree (or equivalent) and 3+ years in community or property management, with strong communication, organization, and relationship skills.

Qualifications

• Associate degree or equivalent; 3+ years of experience in community or property management preferred.
• Strong written and verbal communication skills.
• Knowledge of association governing documents and community operations.
• High attention to detail, time management, and prioritization skills.
• Proven ability to manage multiple communities and foster positive relationships.
• Experience in vendor management and contract oversight.
• Ability to work evenings or weekends for scheduled meetings or emergencies.
• Full-time, 40 hours per week (Monday–Friday, 8:00 AM – 5:00 PM).
• Requires occasional after-hours and weekend work.
• Involves regular travel to managed communities.

Responsibilities

• Serve as the main point of contact for Board of Directors and residents within assigned communities.
• Gain a comprehensive understanding of governing documents, contracts, and community needs.
• Conduct regular property inspections and provide maintenance recommendations.
• Prepare for and attend Board and Annual Meetings; distribute meeting notices, track quorum, and assist with voting logistics.
• Manage vendor relationships: solicit proposals, evaluate bids, draft contracts, and monitor performance.
• Investigate and document resident concerns, coordinate resolutions, and respond to complaints.
• Handle insurance claims, including assessments, reporting, and repair oversight.
• Provide monthly management reports with financial updates, inspection findings, and operational summaries.
• Collaborate with Compliance Inspectors to manage rule enforcement and violation processes.
• Assist with architectural requests and compliance with design guidelines.
• Support long-term community planning through reserve studies and budget forecasting.
• Participate in document amendment processes and assist with FHA approval as needed.

Skills

Portfolio management

Vendor management

Contract oversight

Communication

Time management

Leadership

Education

Associate degree or equivalent

Job description

Community Association Management in Charlotte, NC, is seeking a proactive Community Manager to lead portfolio oversight for multiple residential associations. You will partner with boards, residents, vendors, and internal teams to ensure compliance, financial stewardship, and high standards of service.

This full‑time role requires an associate degree (or equivalent) and 3+ years in community or property management, with strong communication, organization, and relationship skills.