Strategic Community Association Leader

Associa; Dublin (OH); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

Medical, dental, vision

401k and disability insurance

Certifications (CMCA, AMS, PCAM)

CAI membership

Laptop and phone provided

Mileage reimbursement

Awards and recognition

Job summary

Associa is seeking a Community Association Manager (CAM) to lead relationships with homeowners, board members, vendors, and fellow team members to keep communities thriving.

The role blends leadership with customer service and organizational skills, working with homeowners and boards, traveling to sites, and supporting events. A hybrid schedule is available, with professional development through CMCA/AMS/PCAM certifications and a strong focus on work-life balance.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in community management, customer service, hospitality, or a related industry.
• Strong written communication skills, including grammar, structure, punctuation, and spelling.

Responsibilities

• Serve as the primary liaison between the HOA Board, homeowners, and vendors.
• Travel to client sites to attend board meetings, perform inspections, and support events.
• Prepare and distribute annual disclosure packages, financial statements, and notices in compliance with state rules.
• Review and summarize monthly financials for the Board of Directors.
• Advise boards on capital improvements, maintenance planning, and community operations.

Skills

MS Office

Customer service

Community management

Written communication

Organization

Time management

Professional communication

Job description

Associa is seeking a Community Association Manager (CAM) to lead relationships with homeowners, board members, vendors, and fellow team members to keep communities thriving.

The role blends leadership with customer service and organizational skills, working with homeowners and boards, traveling to sites, and supporting events. A hybrid schedule is available, with professional development through CMCA/AMS/PCAM certifications and a strong focus on work-life balance.