Senior Community Association Manager - Hybrid Role

associacareers; Dublin (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical benefits

Dental benefits

Vision benefits

401k

Disability insurance

CMCAAMS PCAM certifications paid

CAI membership

Company laptop and phone

Mileage reimbursement

Job summary

Associa is seeking a Community Association Manager (CAM) to lead relationship-driven work with homeowners, boards, vendors and teammates. This role emphasizes delivering strong community experiences and coordinating annual disclosures and financial summaries with compliance in mind.

The CAM will travel to client sites, attend meetings, and support events while managing communications across phone, email and in person. A flexible hybrid schedule supports work-life balance.

Qualifications

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in community management, customer service, hospitality, or a related industry.
• Strong written communication skills, including grammar, structure, punctuation, and spelling.
• Proven ability to deliver excellent customer service and effectively resolve conflicts.
• Comfortable working independently and collaboratively in team settings.
• Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.
• Professional and clear communication skills across phone, email, and in-person interactions.

Responsibilities

• Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendors.
• Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed.
• Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents.
• Reviewing and summarizing monthly financials for the Board of Directors.
• Advising boards and committees on capital improvements, maintenance planning, and community operations to ensure long-term success.

Skills

Customer service

Communication

Organization

Teamwork

Problem solving

Tools

Microsoft Word

Excel

Outlook

Job description

Associa is seeking a Community Association Manager (CAM) to lead relationship-driven work with homeowners, boards, vendors and teammates. This role emphasizes delivering strong community experiences and coordinating annual disclosures and financial summaries with compliance in mind.

The CAM will travel to client sites, attend meetings, and support events while managing communications across phone, email and in person. A flexible hybrid schedule supports work-life balance.