Community Association Manager: Board Liaison & Growth

Associa; Bluffton (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Associa is seeking a Portfolio Community Association Manager (CAM) to join our team in Hilton Head, SC. You will manage client associations, liaise with boards and homeowners, and coordinate with vendors while traveling as required.

The role emphasizes customer service, organization, and professional communication across phone, email, and in person, with CMCA preferred and transportation required.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively on phone, email, and in person.
• CMCA preferred, but can be obtained within the first year of employment.
• Must have reliable transportation.
• Must be able to pass background and drug test.

Responsibilities

• Act as or oversee primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners and arrange bulk mailing within state deadlines.
• Review monthly financial reports and ensure management summary is submitted to the board.
• Provide and/or oversee recommendations to the Board of Directors and committees regarding major capital expenditures.

Skills

Customer service

Conflict resolution

Communication

Time management

Team collaboration

Education

CMCA certification

Tools

Microsoft Office

Job description

Associa is seeking a Portfolio Community Association Manager (CAM) to join our team in Hilton Head, SC. You will manage client associations, liaise with boards and homeowners, and coordinate with vendors while traveling as required.

The role emphasizes customer service, organization, and professional communication across phone, email, and in person, with CMCA preferred and transportation required.