Strategic Communications & Training Manager

City National Bank; Los Angeles (CA); On-site; USD 128,000 - 237,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Paid time off

Fertility benefits

Career mobility

Job summary

City National Bank in Los Angeles seeks a Manager for Communications, Training & Administration in Credit Solutions. You will drive change management strategy, design and implement training programs, and oversee onboarding and administrative functions to support division objectives.

Responsibilities include stakeholder analysis, communication planning, and leading cross-functional project management efforts, while ensuring operational efficiency and strong executive collaboration.

Qualifications

• Bachelor’s Degree or equivalent.
• Minimum 10 years of relevant work experience in Training & Development, Communication Effectiveness, Project Management, Transformation Initiatives, Change Management.
• Minimum 10 years of experience in the Financial Services Industry.

Responsibilities

• Determine and manage the holistic organizational change management strategy for Credit Solutions.
• Lead change management efforts to support the division’s strategic objectives, including stakeholder analysis, communication planning, and training development.
• Develop and implement comprehensive communication plans to ensure seamless information flow across the division.
• Design, deliver, and manage training programs to provide clear career laddering and enhance colleagues’ skills.
• Coordinate onboarding and interaction model training for colleagues and new hires.
• Lead project management efforts across the division, including planning, coordination, and execution.
• Supervise administrative functions such as onboarding, real estate management, expense management, colleague recognition and events.

Skills

Training & Development

Change Management

Project Management

Communication

Executive Presentations

Education

Bachelor's Degree

Job description

City National Bank in Los Angeles seeks a Manager for Communications, Training & Administration in Credit Solutions. You will drive change management strategy, design and implement training programs, and oversee onboarding and administrative functions to support division objectives.

Responsibilities include stakeholder analysis, communication planning, and leading cross-functional project management efforts, while ensuring operational efficiency and strong executive collaboration.