Strategic Communications Operations & Planning Lead

UnitedHealth Group; Washington (District of Columbia); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401(k) contribution

Job summary

UnitedHealth Group is a leading health care company focused on improving health outcomes globally. The Communications Operations Specialist role supports enterprise campaigns, enhances the communications calendar, and drives consistent messaging across teams with strong project management and attention to detail.

You will craft content for internal and external audiences, manage workflows, and help implement scalable processes while ensuring alignment with enterprise standards and regulatory

Qualifications

• 2+ years of experience in a corporate communications environment.
• Experience developing and managing enterprise-level communications plans and supporting cross-functional projects.
• Experience following or building workflows, supporting communications planning.
• Proven project management and organizational skills with attention to detail.
• Excellent writing with storytelling and social media understanding.
• Ability to navigate regulatory and compliance frameworks.

Responsibilities

• Plan and calendar enterprise communications, including milestones, earnings, policy dates, events and appearances.
• Coordinate cross-functional teams to deliver integrated communications and messaging.
• Develop detailed project plans with timelines and stakeholder alignment.
• Support adoption of policies, procedures, systems and processes, including AI-enabled workflows.

Skills

Corporate communications experience

Project management

Writing for social media

Regulatory and compliance knowledge

Cross-functional collaboration

AI tool familiarity

Tools

Microsoft Copilot

Microsoft Cowork

Job description

UnitedHealth Group is a leading health care company focused on improving health outcomes globally. The Communications Operations Specialist role supports enterprise campaigns, enhances the communications calendar, and drives consistent messaging across teams with strong project management and attention to detail.

You will craft content for internal and external audiences, manage workflows, and help implement scalable processes while ensuring alignment with enterprise standards and regulatory