Strategic Communications Lead for AF IT Operations

absc-us; Maryland; On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Salary commensurate with experience

Job summary

Absolute Business Solutions Corp (ABSC) seeks a Strategic Communications Manager to join the AFNCR ITS2 program, developing and executing strategic communications for 844 CG and AFNCR leadership. You will craft executive-level materials, coordinate cross-agency messaging, and advise on communications strategy to strengthen enterprise IT services and customer engagement.

You will work onsite at Joint Base Andrews, with ad-hoc telework; an active Secret (or higher) clearance is required, and your

Qualifications

• Bachelor’s degree in Computer Science/Systems, Information Systems/Technology, Engineering/Engineering Technology, Software Engineering/Programming, Management, Natural Sciences, Social Sciences, Mathematics, Business/Finance, or a related discipline.
• Minimum of five (5) years of relevant professional experience.
• Demonstrated specialized knowledge and experience within strategic communications, executive communications, IT operations communications, organizational communications, or a related discipline.
• Ability to advise Government personnel and senior leaders within a specialized area of responsibility.

Responsibilities

• Develop and maintain the strategic communications plan for the 844th Communications Group, aligned with Air Force District of Washington goals and priorities.
• Develop and implement communication strategies supporting 844 CG operational and policy objectives.
• Coordinate messaging across squadrons, installations, organizations, and departments to ensure consistent internal and external communications.
• Advise Government and senior leadership on communication best practices, strategic messaging, and stakeholder engagement.
• Align 844 CG communications activities with broader Department of the Air Force information technology goals and military strategies.
• Establish a strong on-site presence with Base Communications Squadrons and engage with unit leadership to identify emerging mission impacts, communicate AFNCR ITS capabilities, and strengthen customer relationships.
• Guide and support 844 CG and squadron commanders in developing executive tours, mission briefings, presentations, flyers, and other communications for distinguished visitors and senior leaders.
• Develop executive-level communications and decision-support products for General Officers, Senior Executive Service personnel, and senior AFNCR and Secretary of the Air Force leadership.
• Translate complex technical and operational information into clear, concise, data-driven: Executive briefings, White papers, Executive summaries, Leadership communications, Strategic messaging.
• Provide strategic communications counsel supporting high-visibility AFNCR IT operations and leadership decision-making.
• Facilitate information and operational exchange between the 844th Communications Group, operational squadrons, Headquarters Air Force, the 89th Airlift Wing, and other mission partners.
• Support development, maintenance, and continuous improvement of the AFNCR ITS Service Catalog.
• Analyze customer and service information to identify opportunities for continuous process improvement.
• Develop and maintain an AFNCR newsletter designed to improve customer awareness, understanding, and use of available IT services.
• Develop Notifications to Airmen (NOTAMs) and other user communications regarding interruptions, planned changes, or modifications to AFNCR IT services.
• Develop flyers, advertisements, announcements, and other communications supporting IT initiatives, service changes, and customer awareness.
• Assist the User Experience (UX) Manager with delivery of UX strategic initiatives and projects.
• Ensure communications activities support the broader customer experience and help supported organizations meet customer expectations and mission goals.
• Train personnel on effective communications techniques and practices.
• Support short-notice Operations Fusion Team requirements, RFIs, meetings, executive taskings, and other mission-driven requirements.
• Organize and facilitate meetings and coordinate communications across technical, operational, and leadership stakeholders.

Skills

Strategic communications

Executive writing

Briefings & presentations

Stakeholder engagement

Communication strategy

Multiorganizational coordination

Education

Bachelor’s degree (various disciplines)

5+ years of professional experience

Job description

Absolute Business Solutions Corp (ABSC) seeks a Strategic Communications Manager to join the AFNCR ITS2 program, developing and executing strategic communications for 844 CG and AFNCR leadership. You will craft executive-level materials, coordinate cross-agency messaging, and advise on communications strategy to strengthen enterprise IT services and customer engagement.

You will work onsite at Joint Base Andrews, with ad-hoc telework; an active Secret (or higher) clearance is required, and your