Strategic Communications Content Manager

Altria Group, Inc.; Richmond (VA); On-site; USD 120,000 - 173,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

13 paid holidays

2 floating holidays

401(k) matching

Professional development stipends

Job summary

Altria Client Services in Richmond, VA seeks a Manager of Communications Content to translate complex strategies into clear messaging across internal and external audiences. You will own content across channels, partnering with leaders to support priority initiatives and sensitive issues.

Responsibilities include creating narratives, talking points, and various materials while using Adobe tools to maintain enterprise branding and consistency.

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Business, or a related field.
• 5+ years of professional experience in communications, public relations, journalism, public affairs, or content strategy.
• Demonstrated experience developing clear, compelling content for multiple audiences and channels.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex topics.
• Experience partnering with business leaders and subject matter experts on strategic communications.
• Experience supporting sensitive, regulatory, operational, or reputational issues preferred.
• Strong project management skills and the ability to manage multiple priorities simultaneously.

Responsibilities

• Serve as the primary communications partner for assigned business functions, translating priorities into messaging and content for internal and external audiences.
• Create narrative frameworks, talking points, FAQs, presentations, articles, social posts, press releases, website copy, and other communications materials.
• Use end-to-end processes and Adobe tools to produce content aligned with enterprise messaging, stakeholder objectives, and corporate brand standards.
• Monitor emerging issues, business developments, and stakeholder considerations aligned with enterprise priorities, providing communications support for priority initiatives and sensitive issues.
• Partner with the Earned Media & Enterprise Channels team to adapt content for earned, owned, shared, and employee channels.
• Review content for accuracy, consistency, compliance, and alignment with stakeholder strategies, message house guidance, and channel objectives.

Skills

Strong writing

Editing

Storytelling

Content strategy

Stakeholder engagement

Project management

Cross-functional collaboration

Education

Bachelor’s degree in Communications, Journalism, Public Relations, English, Business, or a related field

Tools

Adobe

Job description

Altria Client Services in Richmond, VA seeks a Manager of Communications Content to translate complex strategies into clear messaging across internal and external audiences. You will own content across channels, partnering with leaders to support priority initiatives and sensitive issues.

Responsibilities include creating narratives, talking points, and various materials while using Adobe tools to maintain enterprise branding and consistency.