Manager Communications Content

Altria Group, Inc.; Richmond (VA); Hybrid; USD 120,000 - 173,000; Full time

Benefits offered by this job

Hybrid work model

Paid time off

13 paid holidays

2 floating holidays

401(k) matching

Professional development stipends

Job summary

Altria Client Services in Richmond, VA seeks a Manager of Communications Content to translate complex strategies into clear messaging across internal and external audiences. You will own content across channels, partnering with leaders to support priority initiatives and sensitive issues.

Responsibilities include creating narratives, talking points, and various materials while using Adobe tools to maintain enterprise branding and consistency.

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Business, or a related field.
• 5+ years of professional experience in communications, public relations, journalism, public affairs, or content strategy.
• Demonstrated experience developing clear, compelling content for multiple audiences and channels.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex topics.
• Experience partnering with business leaders and subject matter experts on strategic communications.
• Experience supporting sensitive, regulatory, operational, or reputational issues preferred.
• Strong project management skills and the ability to manage multiple priorities simultaneously.

Responsibilities

• Serve as the primary communications partner for assigned business functions, translating priorities into messaging and content for internal and external audiences.
• Create narrative frameworks, talking points, FAQs, presentations, articles, social posts, press releases, website copy, and other communications materials.
• Use end-to-end processes and Adobe tools to produce content aligned with enterprise messaging, stakeholder objectives, and corporate brand standards.
• Monitor emerging issues, business developments, and stakeholder considerations aligned with enterprise priorities, providing communications support for priority initiatives and sensitive issues.
• Partner with the Earned Media & Enterprise Channels team to adapt content for earned, owned, shared, and employee channels.
• Review content for accuracy, consistency, compliance, and alignment with stakeholder strategies, message house guidance, and channel objectives.

Skills

Strong writing

Editing

Storytelling

Content strategy

Stakeholder engagement

Project management

Cross-functional collaboration

Education

Bachelor’s degree in Communications, Journalism, Public Relations, English, Business, or a related field

Tools

Adobe

Job description

Job Title: Manager Communications Content

Work Model: Hybrid

Company: Altria Client Services

Job Description:

Together We Innovate. Together We Change.

Develop integrated internal and external content that advances the corporate brand, enterprise narrative, and strategic priorities for a Fortune 500 company! Have a bachelor's degree with five years’ experience in communications, public relations, journalism, public affairs, or content strategy? If so, we want to speak with you!

We are currently seeking a Manager, Communications Content, to join our Corporate Communications team in Richmond, VA. You will translate complex strategies, business priorities, and stakeholder objectives into clear, compelling, and consistent communications across channels and audiences.

What you will be doing:

• Serve as the primary communications partner for assigned business functions, translating priorities into messaging and content for internal and external audiences.
• Create narrative frameworks, talking points, FAQs, presentations, articles, social posts, press releases, website copy, and other communications materials.
• Use end-to-end processes and Adobe tools to produce content aligned with enterprise messaging, stakeholder objectives, and corporate brand standards.
• Monitor emerging issues, business developments, and stakeholder considerations aligned with enterprise priorities, providing communications support for priority initiatives and sensitive issues.
• Partner with the Earned Media & Enterprise Channels team to adapt content for earned, owned, shared, and employee channels.
• Review content for accuracy, consistency, compliance, and alignment with stakeholder strategies, message house guidance, and channel objectives.

We want you to have:

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Business, or a related field.
• 5+ years of professional experience in communications, public relations, journalism, public affairs, or content strategy.
• Demonstrated experience developing clear, compelling content for multiple audiences and channels.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex topics.
• Experience partnering with business leaders and subject matter experts on strategic communications.
• Experience supporting sensitive, regulatory, operational, or reputational issues preferred.
• Strong project management skills and the ability to manage multiple priorities simultaneously.

Compensation and Benefits

Additional Information

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

• Work where connection and flexibility meet — enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time — start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong — where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work — annual merit increases and performance bonus.
• A future you can count on — 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%–17% of your base salary.
• Help with your goals — get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most — comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones — paid parental and bonding leave for life’s biggest moments.
• Wellness that goes beyond work — programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back — paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits — we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we’ve been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking™.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.