Strategic Commercial Programs Manager

Gavroche Group; Fremont (CA); Presencial; USD 132.000 - 200.000; Tempo integral

Resumo da vaga

IEM is seeking a Commercial Program Manager in Fremont, CA, to lead a strategic partnership with a major enterprise customer. The role oversees the full program lifecycle, ensuring alignment between customer demand and internal production, with emphasis on on-time delivery, quality, and customer satisfaction.

The ideal candidate has strong program management experience in manufacturing, plus hands-on supply chain, forecast analysis, and ERP/tools proficiency.

Qualificações

• Bachelor's degree in business, engineering or related field; MBA or PMP certification a plus.
• 5+ years of program or project management experience in manufacturing or enterprise client-facing roles with annualized volume over $10 million.
• Proven track record managing complex programs with multiple stakeholders across technical and business functions.
• Strong understanding of supply chain processes, inventory management, and demand planning.
• Experience with ERP and customer portal tools.
• Excellent organizational, analytical, and communication skills.
• Ability to work under pressure, prioritize tasks, and drive results across functional boundaries.
• Comfortable managing ambiguity in a dynamic, high-growth environment.
• Collaborative, team-first mindset.

Responsabilidades

• Proactively review customer forecasts to identify trends and align supplier capacity with production schedules.
• Translate forecast data into actionable plans with production teams for readiness.
• Own processes for correcting purchase orders and updating pricing between internal teams and customer.
• Respond to quality and field service issues, driving timely resolutions.
• Contribute to customer projects and continuous improvement initiatives.
• Ensure program delivery aligns with service level agreements and performance metrics.
• Align inventory with forecasted demand and support lifecycle transitions.
• Analyze volume trends to inform decisions and improve delivery performance.
• Monitor inventory to prevent shortages or excess while staying aligned with demand.
• Foster a culture of accountability and cross-department collaboration.

Conhecimentos

Program management

Cross-functional coordination

Analytical skills

Strong communication

Forecast and demand planning

Problem solving

Formação

Bachelor's degree in business or engineering

MBA or PMP certification a plus

Ferramentas

ERP systems

Customer portal tools

Descrição da vaga

IEM is seeking a Commercial Program Manager in Fremont, CA, to lead a strategic partnership with a major enterprise customer. The role oversees the full program lifecycle, ensuring alignment between customer demand and internal production, with emphasis on on-time delivery, quality, and customer satisfaction.

The ideal candidate has strong program management experience in manufacturing, plus hands-on supply chain, forecast analysis, and ERP/tools proficiency.