Strategic Commercial Ops & Compliance Specialist

Animal Feed Phosphate Technologies by Prayon; Augusta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Company-Paid Life Insurance

Short-Term and Long-Term Disability

401(k) with Company Match

Paid Holidays

Employee Assistance Program (EAP)

Professional Development Opportunities

Job summary

Prayon is seeking a detail-oriented Commercial Operations & Compliance Specialist to join the team in Augusta, Georgia. This full-time, office-based role supports commercial operations by managing customer-facing documentation, regulatory and licensing coordination, reporting, pricing and contract administration, and customer data integrity.

The role collaborates with customers, Sales, Supply Chain, Quality, Regulatory, and other internal stakeholders to ensure timely, accurate, and compliant

Qualifications

• High school diploma or GED required.
• Minimum two years of administrative, office, clerical, or related experience.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong organizational, communication, analytical, and problem-solving skills.
• Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Maintain and update customer records and commercial data within business systems.
• Coordinate customer onboarding activities and customer information requests.
• Manage customer questionnaires, compliance documentation requests, certifications, and supporting records.
• Administer customer compliance platforms and ensure timely, accurate responses to customer inquiries.
• Maintain customer-facing documentation, including product certifications, technical data sheets, statements, and related materials.
• Prepare, review, and maintain pricing records, quotations, offers, contracts, and commercial agreements.
• Coordinate resolution of pricing discrepancies and order-related exceptions with internal teams.
• Review customer forecasts and support customer-specific requirements to facilitate effective planning and order fulfillment.
• Manage customer administrative reporting, sales statistics, and commercial follow-up activities.
• Coordinate administrative support for customer complaint tracking and resolution.
• Coordinate state license renewals, regulatory documentation, and compliance-related records.
• Support trade show preparation, logistics, and commercial team activities as needed.

Skills

Microsoft Office

Organizational skills

Communication skills

Analytical skills

Problem-solving

Attention to detail

Time management

Excel

Word

PowerPoint

Outlook

Teams

Education

High school diploma or GED

Associate or Bachelor’s degree

Tools

SAP

Excel

Word

PowerPoint

Outlook

Teams

Job description

Prayon is seeking a detail-oriented Commercial Operations & Compliance Specialist to join the team in Augusta, Georgia. This full-time, office-based role supports commercial operations by managing customer-facing documentation, regulatory and licensing coordination, reporting, pricing and contract administration, and customer data integrity.

The role collaborates with customers, Sales, Supply Chain, Quality, Regulatory, and other internal stakeholders to ensure timely, accurate, and compliant