Commercial Operations & Compliance Pro

PRAYON INC; Augusta (GA); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Voluntary Life Insurance Options

Short-Term and Long-Term Disability

401(k) with Company Match

Paid Time Off and Paid Holidays

Employee Assistance Program (EAP)

Professional Development Opportunities

Résumé du poste

PRAYON INC is seeking a detail-oriented Commercial Operations & Compliance Specialist in Augusta, GA. This full-time, on-site role focuses on managing customer-facing documentation, regulatory coordination, pricing, contracts, and data integrity, collaborating with Sales, Supply Chain, Quality, and Regulatory teams.

The position emphasizes accurate documentation, licensing coordination, and maintenance of pricing records, with opportunities to engage in trade shows and customer-facing

Qualifications

• High school diploma or GED is required.
• Minimum two years of administrative, office, clerical, customer service, or related experience.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Teams).
• Strong organizational, communication, analytical, and problem-solving skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Maintain and update customer records and commercial data within business systems.
• Coordinate customer onboarding activities and customer information requests.
• Manage customer questionnaires, compliance documentation requests, certifications, and supporting records.
• Administer customer compliance platforms and ensure timely, accurate responses to customer inquiries.
• Maintain customer-facing documentation, including product certifications, technical data sheets, statements, and related materials.
• Prepare, review, and maintain pricing records, quotations, offers, contracts, and commercial agreements.
• Coordinate resolution of pricing discrepancies and order-related exceptions with internal teams.
• Review customer forecasts and support customer-specific requirements to facilitate effective planning and order fulfillment.
• Manage customer administrative reporting, sales statistics, and commercial follow-up activities.
• Coordinate administrative support for customer complaint tracking and resolution.
• Coordinate state license renewals, regulatory documentation, and compliance-related records.
• Support trade show preparation, logistics, and commercial team activities as needed.

Connaissances

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Teams

Analytical skills

Communication

Problem-solving

Formation

High School Diploma or GED

Associate or Bachelor's degree (preferred)

Outils

SAP

Description du poste

PRAYON INC is seeking a detail-oriented Commercial Operations & Compliance Specialist in Augusta, GA. This full-time, on-site role focuses on managing customer-facing documentation, regulatory coordination, pricing, contracts, and data integrity, collaborating with Sales, Supply Chain, Quality, and Regulatory teams.

The position emphasizes accurate documentation, licensing coordination, and maintenance of pricing records, with opportunities to engage in trade shows and customer-facing