Strategic Commercial Loan Servicing Specialist

Security Service Federal Credit Union; San Antonio (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Security Service Federal Credit Union in San Antonio, TX seeks a Commercial Loan Servicing Specialist to handle a variety of loan servicing tasks, including payments, statements, and document uploads. You will work with UCC filings, tax tracking, and insurance monitoring while maintaining accuracy under tight deadlines.

Excellent communication and organizational skills are essential. The role requires experience with commercial loan administration and a proactive approach to process improvements

Qualifications

• High school diploma or equivalent.
• 3+ years Commercial Loan Administration experience.
• Exposure to Abrigo/Sageworks, iLien and Lereta.
• Proactive approach to improve department efficiency.
• Strong customer service and communication skills.
• Able to work in a high-volume environment with professionalism.
• Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Access).
• Research and use Internet effectively.
• Work independently in a fast-paced, deadline-driven setting.
• Organize duties and multitask to meet priorities.
• Excellent organization and priority management.
• Self-motivated with ability to manage own schedule.

Responsibilities

• Complete servicing of commercial loans per policy.
• Books/Boards new loans to the core timely.
• File maintenance of loans (rate adjustments, etc.).
• Process loan payments daily as needed.
• Assist with UCC Monitoring and Tax Tracking.
• Upload loan documents into Sageworks promptly.
• Monitor insurance, real estate tax receipts, and UCC ticklers.
• Reach out to members and vendors to verify information.
• Generate loan statements and amortization schedules.
• Support loan servicing tasks to align with company values.

Skills

Customer service

Communication skills

Organization

Multitasking

Research skills

Education

High school diploma or equivalent

Tools

Abrigo/Sageworks

iLien

Lereta

Microsoft Office

Job description

Security Service Federal Credit Union in San Antonio, TX seeks a Commercial Loan Servicing Specialist to handle a variety of loan servicing tasks, including payments, statements, and document uploads. You will work with UCC filings, tax tracking, and insurance monitoring while maintaining accuracy under tight deadlines.

Excellent communication and organizational skills are essential. The role requires experience with commercial loan administration and a proactive approach to process improvements