Strategic Commercial Lines Account Manager Client Services

Brown & Brown; Merrimack (NH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health Benefits

401k & Tuition Reimbursement

Student Loan Assistance

ESPP & Financial Benefits

Mental Health & Wellness

Paid Time Off

Job summary

Brown & Brown in Merrimack, NH is seeking a Commercial Lines Account Manager to join our team. You will work with the Commercial Lines Leader and Office Leader to service the client base and collaborate with producers on new accounts.

You will build and maintain client relationships, manage renewals and billing, and ensure accurate processing of documents and data in the agency management system. Knowledge of underwriting issues and strong MS Office skills are required.

Qualifications

• 3+ years of Commercial Lines experience.
• Strong technical knowledge of the industry.
• Insurance Producer license in good standing.
• Proficient with MS Office Suite.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
• Manage and retain existing books of business.
• Follow up to address customer needs and resolve any problems or issues.
• Prepare billings and/or invoices on a timely basis.
• Responsible for the end-to-end client service process such as marketing and updating agency management system with final required documents.
• Review daily, weekly, monthly reports such as expiration and daily downloads.
• Prepare customer renewals, including proposals and presentations while ensuring agreement with customer requests / requirements.

Skills

Commercial Lines

Client Relationships

Insurance License

Confidentiality

MS Office

Tools

MS Office Suite

Job description

Brown & Brown in Merrimack, NH is seeking a Commercial Lines Account Manager to join our team. You will work with the Commercial Lines Leader and Office Leader to service the client base and collaborate with producers on new accounts.

You will build and maintain client relationships, manage renewals and billing, and ensure accurate processing of documents and data in the agency management system. Knowledge of underwriting issues and strong MS Office skills are required.