Strategic Commercial Lines Account Manager

Np Dodge Company; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

NP Dodge Company in Omaha, NE seeks an Account Manager (Commercial Lines) to provide quality service and sales when applicable, assisting Producers in managing a book of business and handling marketing/placement for new and renewal accounts.

The role requires coordinating with CL-Assistant and CL-Marketer to service or market accounts, maintaining thorough documentation and providing excellent client service in a timely manner. Some travel may be involved.

Qualifications

• High School diploma or equivalent is required; Bachelor’s degree preferred.
• At least 1 year of experience in insurance; extensive knowledge of commercial lines coverage and carriers preferred.
• Nebraska Property & Casualty Insurance License preferred. If hired, must obtain. Additional designations a plus.

Responsibilities

• Demonstrates company core values.
• Process change requests accurately and promptly.
• Follow-up on all requests submitted to carriers for timely completion and accuracy.
• Collaborates with Producer(s) on issues or concerns pertaining to the assigned accounts.
• Assesses current processes and recommends alternate solutions to enhance efficiency.
• Prepares quotes for new commercial lines business using agency resources, technology and carriers.
• Remarkets existing business based on service team requests or to meet client expectations.
• Continuously enhances the client service experience, ensuring outstanding customer satisfaction.
• Provides strong customer service to clients and builds professional relationships with clients and carrier representatives.
• Attends meetings and trainings to better understand and stay up-to-date on market trends and changes.
• Provides comprehensive attention to detail and thorough documentation to support E&O standards.
• Maintains proper documentation and task management in the respective systems and files.
• Processes work and negotiates with carrier underwriters and company personnel in a timely and professional manner.

Skills

Communication skills

Time management

Organizational skills

Problem solving

Negotiation

Teamwork

Written communication

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Agency Management System Software

Job description

NP Dodge Company in Omaha, NE seeks an Account Manager (Commercial Lines) to provide quality service and sales when applicable, assisting Producers in managing a book of business and handling marketing/placement for new and renewal accounts.

The role requires coordinating with CL-Assistant and CL-Marketer to service or market accounts, maintaining thorough documentation and providing excellent client service in a timely manner. Some travel may be involved.