Senior Account Manager

Dodge Partners Insurance; Omaha (NE); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Opportunity for advancement

Flexible work from home options

Job summary

Dodge Partners Insurance in Omaha, Nebraska is seeking a Senior Account Manager responsible for quality service and sales functions for all Commercial Lines clients. This role requires collaboration with the team to manage a book of business efficiently and develop strong client relationships.

The ideal candidate will have extensive knowledge of commercial lines insurance, 5+ years of experience, and a Nebraska Property & Casualty Insurance License. The position provides hybrid work options and opportunities for professional development.

Qualifications

• High School diploma required; bachelor’s degree preferred.
• 5+ years experience in the insurance industry.
• Nebraska Property & Casualty Insurance License preferred; must be obtained if hired.

Responsibilities

• Responsible for quality service and sales functions for Commercial Lines clients.
• Work with team to service or market accounts collaboratively.
• Negotiate with carrier underwriters and company personnel in a timely manner.

Skills

Extensive knowledge of commercial lines insurance

Strong organization and time management skills

Proficient in Microsoft Office

Excellent written and verbal communication skills

Education

High School diploma required; bachelor's degree preferred

5+ years experience in the insurance industry

Nebraska Property & Casualty Insurance License preferred

Tools

Agency management system

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Division Summary

Dodge Partners Insurance (DPI) is an independent insurance agency based in Omaha, Nebraska, serving clients across the nation. We offer innovative solutions, unmatched expertise and a dedicated team of professionals who are focused on providing exceptional quality in every faced of the insurance industry, both Property & Casualty and Group Benefits.

Job Summary

The Senior Account Manager is responsible for quality service, sales functions when applicable, to all Commercial Lines Dodge Partners clients and prospects. This position assists the producers in managing a book of business; including new and renewal marketing and placement. They will work in conjunction with the Commercial Lines team, to service or market, each account collaboratively, efficiently and timely. Must develop and maintain the highest degree of rapport between producers, clients, prospects, carriers and agency personnel.

Essential Functions

1. Demonstrates company core values.
2. Sets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions, change requests and other responsibilities.
3. Responsible for the completion and accuracy of requests submitted to carriers.
4. Consults and informs producers of important account activities.
5. Quotes new commercial lines business for producers leveraging agency resources, technology and carriers.
6. Remarkets existing business based on service team requests or to meet client expectations.
7. Develops and maintains a partnership and process with the service team to obtain quality quotes and remarkets.
8. Prepares all types of commercial lines business that aligns with carrier and industry standards.
9. Monitors work flow and suggests solutions to meet deadlines.
10. Provides comprehensive attention to detail and thorough documentation to support E&O standards.
11. Develops processes and conducts training for the Commercial Lines Department.
12. Maintains proper documentation and task management in Worksmart to sustain accurate customer and prospect files.
13. Negotiates with carrier underwriters and company personnel in a timely and professional manner.
14. Keeps informed of the insurance industry through independent study, continuing education, and agency resources.
15. Reasonable and reliable attendance and timeliness when reporting to work and completing work.
16. Interacts well with others.
17. Other job duties as assigned.

Education/Experience/Qualifications

• High School diploma required; bachelor’ degree preferred.
• 5+ years experience in the insurance industry.
• Nebraska Property & Casualty Insurance License preferred. Must obtained if hired. Additional designations a plus.

Required Skills / Abilities

• Extensive knowledge of commercial lines insurance.
• Strong organization and time management skills.
• Prior experience using an agency management system; proficient in using Microsoft Office.
• Highly motivated, self-starter who works independently and as part of a team to accomplish established agency goals.
• Accountable for own actions and delivers on commitments.
• Demonstrated Leadership skills.
• Excellent written and verbal communication skills.

Special / Physical Requirements

• Hybrid Office/Remote schedule available.
• Some travel opportunities required for professional development and industry technology training.

EEO / AAP Statement

NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.

Flexible work from home options available.