Strategic Commercial Insurance Account Manager (Remote/Hybrid)

Insurance Office Of America, Inc.; Burleson (TX); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Salary bonus potential

Health insurance

Holidays & vacations

401K

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America, Inc. seeks an experienced Commercial Insurance Account Manager in Texas to manage an assigned book of business, deliver day-to-day client service, renewals, and billing support while maintaining accurate documentation and strong client relationships.

We expect 5+ years of commercial insurance experience with an active P&C license. Responsibilities include policy administration, renewal submissions, and service delivery, in a role offering growth through Account

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.

Responsibilities

• Client Service & Account Administration: respond to client service requests, process policy changes, endorsements, billing, and claims support; conduct coverage analysis; maintain client relationships.
• Renewal & Retention Management: manage expirations and renewal timelines; gather underwriting information; prepare renewal submissions; support renewal marketing and proposals; assist with retention initiatives.
• Operational Excellence: maintain agency management systems and carrier/vendor platforms; ensure documentation is accurate; monitor tasks and ensure compliance.
• Financial Management: assist with accounts receivable monitoring and collection; resolve billing issues.
• Professional Development: maintain technical knowledge; participate in continuous improvement; uphold company values and client service excellence.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Education

High School Diploma

CIC or equivalent designation

Job description

Insurance Office of America, Inc. seeks an experienced Commercial Insurance Account Manager in Texas to manage an assigned book of business, deliver day-to-day client service, renewals, and billing support while maintaining accurate documentation and strong client relationships.

We expect 5+ years of commercial insurance experience with an active P&C license. Responsibilities include policy administration, renewal submissions, and service delivery, in a role offering growth through Account