Strategic Commercial Account Manager — Remote/Hybrid

Reachdesk; Miami (FL); Remote; USD 160,000 - 200,000; Full time

Benefits offered by this job

Competitive salary

Stock options

401(k) with employer match

Medical, dental & vision insurance

Mental health support

Flexible PTO

Collaborative culture

Job summary

Reachdesk is hiring a Commercial Account Manager to own retention and growth across a portfolio of existing customers in a commercially oriented role focused on renewals, expansion, and strategic account growth. You will identify revenue opportunities, turn customer needs into outcomes, and quarterback cross-functional teams to drive measurable business results with Reachdesk.

Role offers remote or hybrid options from locations in the U.S., with a dynamic, fast-paced environment and growth

Qualifications

• 5+ years in account management with direct revenue ownership and renewals/retention experience.
• Experience in subscription-based SaaS or recurring revenue with a consultative sales motion.
• Proven track record of renewals, upsells, cross-sells within an existing book of business.

Responsibilities

• Own retention, renewals, and growth across a portfolio of existing customers.
• Build multi-threaded relationships with key stakeholders.

Skills

Account management

SaaS sales

Renewals

Upsell/Cross-sell

Executive relationships

Forecasting

Communication

Job description

Reachdesk is hiring a Commercial Account Manager to own retention and growth across a portfolio of existing customers in a commercially oriented role focused on renewals, expansion, and strategic account growth. You will identify revenue opportunities, turn customer needs into outcomes, and quarterback cross-functional teams to drive measurable business results with Reachdesk.

Role offers remote or hybrid options from locations in the U.S., with a dynamic, fast-paced environment and growth