Strategic Collections Specialist - Client Focus

AIRGAS INC AND SUBSIDIARIES; Independence Township (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan with company match

Tuition Assistance

Job summary

AIRGAS INC AND SUBSIDIARIES is seeking a Collections Specialist in Independence, OH. In this role, you will manage an account portfolio, helping to maximize collections while resolving customer issues related to payment settlements.

The successful candidate will demonstrate strong communication skills, have proficiency in Google Suite or Microsoft Office, and be customer-focused. A high school diploma is required, while an associate's or bachelor's degree is preferred. A comprehensive benefits package is offered after 30 days of employment.

Qualifications

• Demonstrated excellence in communication and interpersonal skills.
• Ability to manage and reconcile account portfolios effectively.
• Strong analytical skills and ability to make independent decisions.

Responsibilities

• Manage and reconcile an account portfolio to maximize collections.
• Resolve customer account issues and negotiate payment settlements.
• Collaborate with various teams to resolve unpaid cash and customer disputes.

Skills

Oral and written communication

Interpersonal skills

Analytical and problem-solving skills

Customer-focused behavior

Proficiency in Google Suite/Microsoft Office

Education

High School Diploma/GED

Associate's/Bachelor's degree preferred

Tools

SAP

Job description

AIRGAS INC AND SUBSIDIARIES is seeking a Collections Specialist in Independence, OH. In this role, you will manage an account portfolio, helping to maximize collections while resolving customer issues related to payment settlements.

The successful candidate will demonstrate strong communication skills, have proficiency in Google Suite or Microsoft Office, and be customer-focused. A high school diploma is required, while an associate's or bachelor's degree is preferred. A comprehensive benefits package is offered after 30 days of employment.