Accounts Receivable Supervisor – Lead Collections & CX

Airgas; Independence Township (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid Holidays and Sick Time

Tuition Assistance

Job summary

Airgas in Independence, OH, is looking for an Accounts Receivable Supervisor to lead a team, enhance customer experience, and manage overdue accounts effectively. You will be responsible for evaluating and improving processes, ensuring prompt follow-ups on overdue balances, and maintaining positive customer relations.

We are seeking candidates with a Bachelor’s degree in a related field and at least 3 years of experience, preferably in a multinational environment. A comprehensive benefits package is offered.

Qualifications

• 3+ years in a similar role, preferably in a multinational company.
• Experience in Global Business Services Center is a plus.

Responsibilities

• Supervise a team of CX Representatives and Specialists.
• Evaluate and enhance practices for customer experience.
• Contact customers with overdue balances and negotiate payment plans.
• Collaborate to resolve billing disputes and maintain customer relationships.

Skills

Accounting

Financial Management

Customer Relations

Education

Bachelor degree in Accounting / Financial / Management / Economy

Job description

Airgas in Independence, OH, is looking for an Accounts Receivable Supervisor to lead a team, enhance customer experience, and manage overdue accounts effectively. You will be responsible for evaluating and improving processes, ensuring prompt follow-ups on overdue balances, and maintaining positive customer relations.

We are seeking candidates with a Bachelor’s degree in a related field and at least 3 years of experience, preferably in a multinational environment. A comprehensive benefits package is offered.