Strategic Cloud Solutions Manager GenAI Exec Advisory

Amazon Inc.; Cupertino (CA); On-site; USD 177,000 - 239,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon in Cupertino, CA is seeking a Sr. Customer Solutions Manager to guide AWS customers through multi-year cloud journeys, aligning AWS teams to deliver outcomes and orchestrate workload migrations.

You will partner with Sales, Solutions Architecture, and Professional Services, translating strategies into executable actions while evangelizing AWS services and GenAI adoption to unlock customer value.

Qualifications

• Bachelor's degree in science, technology, engineering, math, business or equivalent
• 10+ years of experience in customer-facing technology roles (e.g., solutions architecture, customer/field engineering, technical account management, customer success, technology consulting, or enterprise technology strategy)
• 5+ years of experience engaging with executive/senior customer stakeholders (e.g., Director+ level), driving business outcomes through technology adoption
• 3+ years of hands‑on experience with cloud computing, including architecture patterns, workload migration/modernization strategies, or workload optimization
• Experience advising C‑suite or executives on cloud strategy, digital transformation, or Gen AI/Agentic strategy
• Familiarity with Generative AI / Agentic AI concepts with the ability to facilitate strategic conversations on GenAI use cases, adoption frameworks, and business impact
• Experience managing a portfolio of complex, high‑value workloads across industry verticals
• Technical depth in one or more areas: cloud migrations, application modernization, data & analytics, infrastructure optimization, security & compliance, or AI/ML/Gen AI/Agentic
• Track record of building trusted advisor relationships with external customers, resulting in measurable business outcomes (revenue growth, workload expansion, executive sponsorship)
• Excellent written and verbal communication skills with the ability to translate complex technical concepts into executive‑level narratives
• AWS certifications (e.g., Solutions Architect Associate, Certified AI Practitioner, Machine Learning, or equivalent) or demonstrated equivalent technical depth

Responsibilities

• Guide AWS customers along their multi-year cloud journey and ensure coordination across AWS teams
• Collaborate with cross-functional groups (Sales, Support, Solutions Architecture, Professional Services, product/engineering) to deliver outcomes
• Plan and support major workload migrations and modernization efforts across industry verticals
• Translate strategic initiatives in account plans into executable actions and executive-level communications

Skills

Executive stakeholder engagement

Strategic thinking

Strong communication

Tools

AWS

GenAI/Agentic tech

Cloud migration

Data & Analytics

Security & Compliance

Job description

Amazon in Cupertino, CA is seeking a Sr. Customer Solutions Manager to guide AWS customers through multi-year cloud journeys, aligning AWS teams to deliver outcomes and orchestrate workload migrations.

You will partner with Sales, Solutions Architecture, and Professional Services, translating strategies into executable actions while evangelizing AWS services and GenAI adoption to unlock customer value.