Strategic Client Success Manager, Payments & Growth

Matcha; Northern (KY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Stock options with startup vesting - 1

Phone/internet stipend

WFH setup stipend

Monitor reimbursement up to $400

Keyboard/mouse reimbursement up to $O

Premium medical benefits (vision &

Life & disability insurance

Paid parental bonding leave

Paid sick leave & jury duty

401k plan

Flexible Time Off

Volunteer Time Off

13 holidays

Job summary

PayNearMe is seeking a Client Success Manager to oversee strategic accounts, drive revenue, and manage high-value relationships. You will deliver product demos, set up client presentations, and propose transformative payment solutions that align with business goals.

The role requires deep knowledge of payments platforms, API integration, and cross-functional collaboration to ensure client success. Strong communication and leadership are essential in a fast-paced environment.

Qualifications

• Proven success in driving revenue growth and meeting sales targets via consultative selling and account expansion in payments.
• Strong understanding of payments platforms, including batch processing, API integration, and data exchange.
• 7+ years experience in client success, account management, or sales with high-value B2B relationships.
• Ability to give technical product demos and explain complex payment solutions clearly.
• Experience leading high-impact projects aligned with business goals.

Responsibilities

• Deliver engaging demos of the PayNearMe platform to clients, showcasing features and benefits.
• Set up and lead presentations, tailoring content to client needs.
• Guide clients through integrations and platform enhancements; coordinate with internal teams.
• Manage high-value, complex relationships to ensure client success and retention.
• Collaborate across functions to drive strategic initiatives and improve customer outcomes.

Skills

Revenue growth

Account management

Product demos

Negotiation

Stakeholder management

Cross-functional teamwork

Strategic planning

Education

Bachelor’s or Master’s degree in Business, Marketing, or a related field

Tools

API integration

Payments platform knowledge

Job description

PayNearMe is seeking a Client Success Manager to oversee strategic accounts, drive revenue, and manage high-value relationships. You will deliver product demos, set up client presentations, and propose transformative payment solutions that align with business goals.

The role requires deep knowledge of payments platforms, API integration, and cross-functional collaboration to ensure client success. Strong communication and leadership are essential in a fast-paced environment.