Strategic Client Success Leader — Remote

Leap; Seattle (WA); On-site; USD 150,000 - 170,000; Full time

Job summary

Leap, a pioneering benefits solutions company, seeks a Strategic Client Success Manager based in Seattle, WA. This fully remote role involves managing employer accounts and ensuring client satisfaction through proactive relationship building and data-driven insights. Ideal candidates will have 5–7+ years of experience in healthcare or benefits consulting, strong analytical skills, and an executive presence.

The role offers a compensation range of $150K - $170K, reflecting the importance of strategic client relationships in a fast-paced environment.

Qualifications

• 5–7+ years of experience in relevant fields.
• Strong executive presence to communicate insights effectively.
• Highly organized and proactive in a fast-paced environment.

Responsibilities

• Own the client lifecycle for employer accounts.
• Develop account plans aligned to client strategies.
• Lead business reviews highlighting key metrics.

Skills

Experience in healthcare

Benefits consulting

Client success

Analytical skills

Problem-solving skills

Job description

Leap, a pioneering benefits solutions company, seeks a Strategic Client Success Manager based in Seattle, WA. This fully remote role involves managing employer accounts and ensuring client satisfaction through proactive relationship building and data-driven insights. Ideal candidates will have 5–7+ years of experience in healthcare or benefits consulting, strong analytical skills, and an executive presence.

The role offers a compensation range of $150K - $170K, reflecting the importance of strategic client relationships in a fast-paced environment.