Strategic Client Success Leader – Enterprise Accounts

Sodexo; Gaithersburg, Northern (MD, KY); Híbrido; USD 135.000 - 209.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Descripción de la vacante

Join Sodexo to lead strategic client partnerships across North America, driving retention, growth, and operational excellence. You’ll run a Clients for Life program, conduct executive interviews and audits, and translate feedback into action plans that strengthen long-term partnerships.

As an individual contributor, you’ll work independently while collaborating with teams, influence with data, and travel up to 50% to engage with senior stakeholders and clients.

Formación

• Bachelor's degree or equivalent experience required.
• 7 years management and related experience required.

Responsabilidades

• Lead client retention for Sodexo across North America using the Clients for Life process.
• Conduct executive client interviews, FreshEyes Reviews and PostMortem Audits and translate feedback into action plans.
• Influence without authority to drive improvements and partnerships.

Conocimientos

Influence without authority

Data interpretation

Executive communication

Cross-functional collaboration

Travel up to 50%

Educación

Bachelor's degree or equivalent experience

Herramientas

CRM systems

Descripción del empleo

Join Sodexo to lead strategic client partnerships across North America, driving retention, growth, and operational excellence. You’ll run a Clients for Life program, conduct executive interviews and audits, and translate feedback into action plans that strengthen long-term partnerships.

As an individual contributor, you’ll work independently while collaborating with teams, influence with data, and travel up to 50% to engage with senior stakeholders and clients.