Strategic Client Success Director

Advatix Inc.; Norcross (GA); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading consultancy firm in Norcross is seeking a Client Services Director to enhance client satisfaction and drive business success. This leadership role requires 7-10 years of experience in client success, strong relationship management, and an analytical mindset. The position involves operational excellence, strategic leadership, and business development, providing a platform for growth and impact in a dynamic environment.

Qualifications

• 7-10 years of experience in client success or account management.
• Proven ability to manage client relationships and drive business growth.
• Strong knowledge of customer success strategies and operations.

Responsibilities

• Ensure consistent, high-quality service delivery to clients.
• Develop and maintain deep relationships with key clients.
• Help define and execute a client success strategy.

Skills

Client relationship management

Team leadership

Analytical mindset

Communication skills

Negotiation skills

Education

Bachelor’s degree in Business Administration, Marketing, or related field

MBA (preferred)

Tools

CRM platforms

Project management tools

Data analytics software

Job description

A leading consultancy firm in Norcross is seeking a Client Services Director to enhance client satisfaction and drive business success. This leadership role requires 7-10 years of experience in client success, strong relationship management, and an analytical mindset. The position involves operational excellence, strategic leadership, and business development, providing a platform for growth and impact in a dynamic environment.