Strategic Client & Research Success Manager

Swayable; New York, San Francisco (NY, CA); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Generous PTO

Equity options

401k

Job summary

Swayable is hiring a Client & Research Success Manager to turn research into stronger messaging and marketing decisions for enterprise clients. You’ll advise on pre-testing programs, adoption, and partnerships with sales to drive renewals and expansion.

You’ll join a collaborative team that connects client needs with product development, offering growth through feedback, shared goals, and hands-on support.

Qualifications

• 2+ years of client-facing experience in research, consumer insights, brand strategy, consulting, account management, or related fields.
• Ability to connect research to brand and marketing goals and decisions.
• Strong analytical and quantitative reasoning with experience using Excel.

Responsibilities

• Own relationships with a portfolio of enterprise clients and guide strategic advising.
• Develop strategic pre-testing programs aligned to client goals and marketing decisions.
• Design and oversee test execution, results interpretation, and actionable recommendations.
• Identify new use cases and provide product feedback from client needs.
• Collaborate with sales on pitches and renewals to drive expansion.
• Promote adoption and ongoing usage by integrating Swayable into client decision processes.
• Support renewals and expansion through growth opportunities across your client portfolio.

Skills

Client-facing

Analytical reasoning

Excel

Python

Presentation skills

Project management

Collaboration

Startup environment adaptability

STEM/quantitative background

Education

College degree or higher

Tools

Excel

Python

Job description

Swayable is hiring a Client & Research Success Manager to turn research into stronger messaging and marketing decisions for enterprise clients. You’ll advise on pre-testing programs, adoption, and partnerships with sales to drive renewals and expansion.

You’ll join a collaborative team that connects client needs with product development, offering growth through feedback, shared goals, and hands-on support.