Strategic Client Relationships Leader – Remote

Cim; Baltimore (MD); Hybrid; USD 102,000 - 153,000; Full time

Job summary

Sun Life U.S. is a leading provider of employee benefits and related services, serving employers, broker partners, and government programs nationwide.

The Senior Client Relationship Executive will act as a strategic advisor, managing key client relationships and driving growth across Southeast, Central, and Mid-Atlantic regions. This remote role requires consulting with clients on benefits programs, absence management, and technology integrations, while collaborating with sales, underwriting,

Qualifications

• 5+ years of experience in group employee benefits, account management and client relationship management.
• Experience managing large, complex client relationships and delivering strategic business solutions.
• Strong presentation, communication, and consultative relationship-building skills.
• Proven ability to influence stakeholders and collaborate across multiple teams.
• Strong business, financial, analytical, and problem-solving capabilities.
• Current insurance license or ability to obtain one upon hire.

Responsibilities

• Build Strategic Client Relationships: manage a diverse portfolio of large group benefits clients.
• Drive Client Retention and Growth: identify expansion opportunities and renewals.
• Deliver Exceptional Client Experiences: anticipate needs and coordinate solutions.
• Lead Through Collaboration: liaise between clients, brokers, and Sun Life teams.

Skills

Strategic relationship management

Client retention

Account growth

Executive-level communication

Cross-functional leadership

Business planning

Project management

Critical thinking

Education

College degree preferred

Certified Leave Management Specialist (CLMS) designation preferred

Job description

Sun Life U.S. is a leading provider of employee benefits and related services, serving employers, broker partners, and government programs nationwide.

The Senior Client Relationship Executive will act as a strategic advisor, managing key client relationships and driving growth across Southeast, Central, and Mid-Atlantic regions. This remote role requires consulting with clients on benefits programs, absence management, and technology integrations, while collaborating with sales, underwriting,