Strategic Client Relations Manager – Benefits

Voya Financial, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 89,000 - 149,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings plan

Paid time off

Job summary

Voya Financial, Inc. is seeking a Client Representative in Dallas/Houston/Austin to manage regional Tier 2 and 3 client relationships. You will educate clients, drive profitable growth, and retain key relationships with brokers in a proactive, consultative manner.

The role requires a 4-year degree or equivalent, 5+ years in employee benefits/insurance, and active insurance licensing. Strong communication, presentation, and leadership skills are essential as you collaborate with the sales team

Qualifications

• 4 year college degree or equivalency strongly preferred.
• 5 or more year’s employee benefits /insurance industry experience preferred.
• Required insurance licensing.
• Strong consultative skills; able to think broadly when problem solving and making decisions.
• Excellent communication, presentation, negotiation, persuasion, and conflict management skills.

Responsibilities

• The Client relationship manager is accountable for proactive customer management, education, development, profitable growth and retention of assigned Regional Tier 2 and Tier 3 business.
• Lead client and broker meetings and create consultative content for the audience in a strategic and clear manner.
• Collaborates and drives renewal conversations both internally and externally.
• Develops and executes comprehensive book of business strategy aligned with profitability and persistency targets.
• Travels as needed to manage the book, primarily in Texas.

Skills

Consultative skills

Relationship building

Client management

Education

4 year college degree

Insurance licensing

Tools

Strong computer skills

Job description

Voya Financial, Inc. is seeking a Client Representative in Dallas/Houston/Austin to manage regional Tier 2 and 3 client relationships. You will educate clients, drive profitable growth, and retain key relationships with brokers in a proactive, consultative manner.

The role requires a 4-year degree or equivalent, 5+ years in employee benefits/insurance, and active insurance licensing. Strong communication, presentation, and leadership skills are essential as you collaborate with the sales team