Senior National Account Manager, Employee Benefits

Voya Financial, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 88,000 - 111,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition reimbursement

Paid time off

Volunteer time off

Job summary

Voya Financial, Inc. in Dallas, TX seeks a National Account Manager, Employee Benefits to own day-to-day service for a national account block, support the National Account Executive, and ensure exceptional client experience.

You will communicate across levels, manage broker relationships, identify improvement opportunities, and develop action plans with the team, reinforcing Voya's commitment to service and financial well-being.

Qualifications

• Ability to work with high profile clients and respond timely to requests.
• Account management oriented with adaptability and client-service focus.
• Strong communication across levels, with professionalism and confidence.

Responsibilities

• Manage day-to-day services for assigned national account block.
• Support National Account Executive in client service matters.
• Communicate with brokers and clients at all levels with professionalism.
• Identify opportunities to reduce day-to-day complexities for clients.
• Analyze block data and collaborate to develop action plans.
• Maintain external relationships to ensure consistent client experience.
• Participate in finalist and stewardship presentations.

Skills

Account management

Client relations

Communication

Problem solving

Collaboration

Job description

Voya Financial, Inc. in Dallas, TX seeks a National Account Manager, Employee Benefits to own day-to-day service for a national account block, support the National Account Executive, and ensure exceptional client experience.

You will communicate across levels, manage broker relationships, identify improvement opportunities, and develop action plans with the team, reinforcing Voya's commitment to service and financial well-being.