Strategic Client Programs Lead for Health Plans

Lyric; Lansing (MI); Remote; USD 125,000 - 188,000; Full time

Job summary

Lyric is seeking a Strategic Client Programs Lead to align client goals with cross-functional execution. This remote US role drives program governance, risk management, and reporting to maximize client value and adherence to commitments.

The role spans Client Success, Product, Clinical, Analytics, Technology, and Operations, requiring strong leadership of multi-team initiatives and escalation through formal governance channels.

Qualifications

• Seven or more years in program management, client success, or related field.
• Experience leading cross-functional client-facing initiatives.
• Ability to work with executive stakeholders and drive accountability.

Responsibilities

• Develop and maintain an integrated program plan across initiatives and owners.
• Translate client objectives into coordinated work streams and priorities.
• Track progress, escalate issues, and support governance discussions.
• Coordinate readiness for releases, migrations, and client events.
• Manage risks, issues, dependencies, and change across the program.
• Provide governance materials, status reports, and action follow-ups.

Skills

Program management

Client success

Cross-functional leadership

PMO

Stakeholder management

Job description

Lyric is seeking a Strategic Client Programs Lead to align client goals with cross-functional execution. This remote US role drives program governance, risk management, and reporting to maximize client value and adherence to commitments.

The role spans Client Success, Product, Clinical, Analytics, Technology, and Operations, requiring strong leadership of multi-team initiatives and escalation through formal governance channels.