Remote Strategic Client Programs Lead

Lyric; Hagåtña (GU); Remote; USD 125,000 - 188,000; Full time

Job summary

Lyric is seeking a Strategic Client Programs Lead to align post‑sale client goals with cross‑functional teams, driving governance, planning, and value realization for large healthcare payer accounts.

In this remote US role, you will own program plans, manage risks, and coordinate executives, product, clinical, analytics, and operations to ensure on‑time delivery and adoption. Strong communication, influence, and governance experience required.

Qualifications

• Minimum of seven (7) years of experience in program management, client success, professional services, PMO, consulting, or a related field.
• Experience managing detailed plans and reporting for large, cross‑functional, client‑facing initiatives.
• Experience working with executive stakeholders and client leadership teams.
• Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
• Experience connecting implementation, ongoing operations, adoption

Responsibilities

• Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
• Translate client objectives into coordinated work across responsible teams.
• Track progress against plans and commitments, and escalate where decisions are needed.
• Coordinate planning across workstreams, including sequencing and capacity constraints.
• Maintain both the program view and detailed information to support execution and escalation.
• Serve as a program‑level counterpart to the assigned client across multiple teams.

Job description

Lyric is seeking a Strategic Client Programs Lead to align post‑sale client goals with cross‑functional teams, driving governance, planning, and value realization for large healthcare payer accounts.

In this remote US role, you will own program plans, manage risks, and coordinate executives, product, clinical, analytics, and operations to ensure on‑time delivery and adoption. Strong communication, influence, and governance experience required.