Strategic Programs Director, Healthcare Clients

Lyric; Juneau (AK); Remote; USD 125.000 - 188.000; Vollzeit

Zusammenfassung

Lyric is seeking a Strategic Client Programs Lead to coordinate post‑sales programs for strategic clients across Client Success, Product, Clinical, Analytics, and Delivery. You will drive governance, planning, risk management, and reporting to meet commitments and maximize value realization.

You will bring together experts to address client needs, optimize adoption, and escalate decisions within governance channels. This role is remote in the US and full-time.

Qualifikationen

• Minimum of seven years in program management or related field.
• Experience managing large, cross-functional, client-facing initiatives.
• Proven ability to lead through influence with no direct reporting.
• Experience engaging executive stakeholders.

Aufgaben

• Lead strategic programs from planning to execution across multiple teams.
• Establish governance cadence and client engagements.
• Coordinate cross-functional readiness for releases and implementations.
• Track risks, issues, dependencies, and drive issue resolution.
• Deliver program status reports and executive dashboards.

Kenntnisse

Program management

Cross-functional leadership

Executive stakeholder management

Risk management

Communication

Client success

Jobbeschreibung

Lyric is seeking a Strategic Client Programs Lead to coordinate post‑sales programs for strategic clients across Client Success, Product, Clinical, Analytics, and Delivery. You will drive governance, planning, risk management, and reporting to meet commitments and maximize value realization.

You will bring together experts to address client needs, optimize adoption, and escalate decisions within governance channels. This role is remote in the US and full-time.