Strategic Client Partner — MarTech & CRM Growth

Stitch; United States; Remote; USD 140.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision, and life ins.

401k with company match

Flexible PTO policy

Monthly tech stipend

Paid parental leave

Zusammenfassung

Stitch, a CRM martech consultancy, seeks a Client Partner to own a Book of Business and drive retention and expansion for established clients. You will connect client outcomes to Stitch’s services in data, analytics, loyalty, AI capabilities, and creative services, acting as a trusted advisor across marketing technology and operations.

You’ll build multi‑stakeholder relationships, lead quarterly growth plans, and ensure value realization aligns with client priorities.

Qualifikationen

• 6–10 years of experience managing client relationships in martech consulting.
• Experience growing existing accounts and driving revenue in marketing technology.
• Ability to lead client meetings with clear structure, outcomes, and next steps.
• Financial fluency including pricing, forecasting, and margin management.

Aufgaben

• Serve as a trusted advisor with strategic thinking, clear POV, and actionable recommendations.
• Own renewals, expansions, and commercial performance across your BoB with growth plans.
• Establish and maintain business outcomes, guiding account planning and discussions.
• Translate client goals into integrated roadmaps linking data, creative, strategy, and tech.
• Lead pricing, scoping, and negotiation of Statements of Work with Delivery.
• Be the main contact for client stakeholders across marketing, product, data, and tech.
• Lead client meetings, QBRs, and onsite sessions with clear agendas and outcomes.
• Monitor client environments and drive proactive resolution of risks or shifts.
• Collaborate with Delivery to ensure aligned project health, margins, and forecasts.
• Keep Delivery informed to deliver a coordinated, seamless partnership.
• Build fluency in Braze and the martech ecosystem to align Stitch capabilities.
• Support onboarding and capability development through best practices in commercial engagement.
• Contribute to playbooks, sales frameworks, and repeatable sales motions.

Kenntnisse

Client relationships

Martech strategy

Revenue growth

Strategic advisory

Account management

Braze experience

Jobbeschreibung

Stitch, a CRM martech consultancy, seeks a Client Partner to own a Book of Business and drive retention and expansion for established clients. You will connect client outcomes to Stitch’s services in data, analytics, loyalty, AI capabilities, and creative services, acting as a trusted advisor across marketing technology and operations.

You’ll build multi‑stakeholder relationships, lead quarterly growth plans, and ensure value realization aligns with client priorities.