Strategic Client Partner for Global Workplace Programs

Cigna; Bloomfield (CT); On-site; USD 120,000 - 180,000; Full time

Job summary

Cigna in Bloomfield, CT seeks a Client Relationship Manager in Global Workplace Programs to strategically partner with business and function leaders, aligning workplace and real estate solutions with workforce plans and enterprise goals.

You will lead cross-functional initiatives across portfolio strategy, occupancy, transactions, design, delivery, and facilities management, translating needs into integrated workplace programs.

Qualifications

• Bachelor's degree in business, real estate, architecture, planning, operations management, analytics, or related field.
• Experience in workplace strategy, space planning, corporate real estate, or related field within a large-scale, global organization.
• Experience developing multi-year workplace and space planning strategies across distributed portfolios.
• Experience influencing senior stakeholders through data-driven workplace recommendations.
• Experience leading cross-functional initiatives spanning real estate, facilities, HR, and finance with measurable outcomes.
• Experience translating enterprise-level workforce trends into actionable workplace program recommendations.

Responsibilities

• Develop long-range workplace and space planning strategies for highly complex, cross-regional business portfolios, aligning physical environment decisions with organizational growth and workforce planning signals.
• Serve as the primary strategic interface between Global Workplace Services and business leaders, translating business objectives into workplace requirements and portfolio recommendations.
• Identify and resolve ambiguous, cross-functional workplace challenges by synthesizing data from space utilization systems, headcount forecasts, and business unit roadmaps.
• Influence capital investment decisions and workplace program prioritization by building compelling, data-driven business cases for senior and executive stakeholders.
• Establish and evolve processes that enable cross-functional teams to rapidly assess and respond to changes in business conditions, workforce distribution, or portfolio constraints.
• Build and maintain strategic partnerships with Real Estate, Facilities, HR, Finance, and business unit leaders to ensure workplace solutions are integrated with broader organizational planning cycles.
• Anticipate disruptions to the global workplace portfolio - including organizational restructuring, hybrid work shifts, or regional expansion - and develop contingency plans that maintain operational continuity.
• Contribute to the development of Global Workplace Services organization strategy by identifying emerging trends in workplace design, space utilization, and employee experience

Skills

Workplace strategy

Space planning

Corporate real estate

Cross-functional leadership

Data-driven recommendations

Stakeholder influence

Education

Bachelor's degree or equivalent in business/real estate/architecture/planning/operations analytics

Tools

AI tools for workflow optimization

Job description

Cigna in Bloomfield, CT seeks a Client Relationship Manager in Global Workplace Programs to strategically partner with business and function leaders, aligning workplace and real estate solutions with workforce plans and enterprise goals.

You will lead cross-functional initiatives across portfolio strategy, occupancy, transactions, design, delivery, and facilities management, translating needs into integrated workplace programs.