Strategic Partner, Global Workplace Programs

Cigna Health and Life Insurance Company; United States; Hybrid; USD 100,000 - 167,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Well-being programs

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays and leaves

Job summary

Cigna Health and Life Insurance Company is seeking a Client Relationship Manager within Global Workplace Programs (GWP) to partner with business and functional leaders, aligning workplace, real estate, and service solutions with strategic priorities across multiple U.S. locations.

The role spans portfolio strategy, occupancy, design, and facilities management. You will translate client needs into actionable workplace strategies, influence senior stakeholders with data-driven recommendations, and

Qualifications

• Bachelor's degree in business, real estate, architecture, planning, operations management, analytics, or related field
• Experience in workplace strategy, space planning, corporate real estate, or related field within a large-scale, global organization
• Experience developing and executing multi-year workplace and space planning strategies across complex portfolios
• Experience influencing senior and executive stakeholders through data-driven workplace recommendations, scenario analyses, and written strategic communications
• Experience leading cross-functional initiatives that span real estate, facilities, HR, and finance functions (or similar functions) with measurable business outcomes

Responsibilities

• Develop and drive long-range workplace and space planning strategies for highly complex, cross-regional business portfolios, aligning physical environment decisions with organizational growth and workforce planning signals
• Serve as the primary strategic interface between Global Workplace Services and business leaders, translating business objectives into workplace requirements and portfolio recommendations
• Identify and resolve ambiguous, cross-functional workplace challenges by synthesizing data from space utilization systems, headcount forecasts, and business unit roadmaps
• Influence capital investment decisions and workplace program prioritization by building compelling, data-driven business cases for senior and executive stakeholders
• Establish and evolve processes that enable cross-functional teams to rapidly assess and respond to changes in business conditions, workforce distribution, or portfolio constraints
• Build and maintain strategic partnerships with Real Estate, Facilities, HR, Finance, and business unit leaders to ensure workplace solutions are integrated with broader organizational planning cycles
• Anticipate disruptions to the global workplace portfolio — including organizational restructuring, hybrid work shifts, or regional expansion — and develop contingency plans that maintain operational continuity
• Contribute to the development of Global Workplace Services organization strategy by identifying emerging trends in workplace design, space utilization, and employee experience

Skills

Strategic partnership

Stakeholder management

Data-driven decisions

Cross-functional leadership

Workplace strategy

Education

Bachelor's degree in business, real estate, architecture, planning, operations management, analytics, or related field

Tools

AI tools

Job description

Cigna Health and Life Insurance Company is seeking a Client Relationship Manager within Global Workplace Programs (GWP) to partner with business and functional leaders, aligning workplace, real estate, and service solutions with strategic priorities across multiple U.S. locations.

The role spans portfolio strategy, occupancy, design, and facilities management. You will translate client needs into actionable workplace strategies, influence senior stakeholders with data-driven recommendations, and