Strategic Client Partner - Benefits & Wellbeing

Arthur J. Gallagher & Co. (AJG); Little Rock (AR); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career growth

Collaborative culture

Global reach

Job summary

Gallagher Benefit Services, part of Arthur J. Gallagher & Co., is seeking an experienced Account Manager to support client accounts in a trusted advisory capacity. You will maintain relationships, guide renewal discussions, and coordinate with internal teams to tailor coverage solutions.

The role emphasizes service quality, retention, and opportunities to expand coverage, within a collaborative, growth-minded environment.

Qualifications

• Bachelor's degree with 5+ years client service/claims management experience required or high school with 10+ years in similar roles.
• 1+ years supervisory experience and appropriate licensing as required.
• Previous insurance knowledge and client relationship management is preferred.

Responsibilities

• Own an assigned group of accounts and ensure high quality client support.
• Build trusted relationships with clients and coordinate with production for tailored solutions.
• Identify opportunities to retain existing business and add new lines of coverage.
• Balance service goals with revenue targets and ensure smooth client experiences.

Skills

Client service

Account management

Relationship building

Communication

Sales/upsell awareness

Education

Bachelor's degree

High School/GED with 10+ years experience

Tools

CRM systems

Job description

Gallagher Benefit Services, part of Arthur J. Gallagher & Co., is seeking an experienced Account Manager to support client accounts in a trusted advisory capacity. You will maintain relationships, guide renewal discussions, and coordinate with internal teams to tailor coverage solutions.

The role emphasizes service quality, retention, and opportunities to expand coverage, within a collaborative, growth-minded environment.