Strategic Client Manager - Hybrid Small Group Growth

Highmark Health; Wilmington (DE); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Highmark Inc. in Delaware seeks a Client Manager for small group portfolios.

You will manage a book of business and act as a strategic consultant to clients, brokers, and intermediaries, renewing accounts and selling enhancements to support retention and growth. In this hybrid role based in Wilmington, you will lead client strategy, coordinate internal partners, and drive performance through effective planning, service excellence and timely issue resolution.

Qualifications

• Minimum 2 years of Account/Client Management experience.
• State specific Producer Licenses for Life, Accident & Health required or must be obtained within 45 days of hire.

Responsibilities

• Review new products, services, capabilities, and technologies with the client to sell renewals and add-on sales.
• Manage relationships at senior levels with clients, consultants and brokers/producers.
• Develop and implement business plans and metrics for retaining and growing membership.
• Lead internal partners in delivering client strategy and support customers through contract implementations.

Skills

Public speaking

Presentation skills

Negotiation

Organizational skills

Problem solving

Influence

Job description

Highmark Inc. in Delaware seeks a Client Manager for small group portfolios.

You will manage a book of business and act as a strategic consultant to clients, brokers, and intermediaries, renewing accounts and selling enhancements to support retention and growth. In this hybrid role based in Wilmington, you will lead client strategy, coordinate internal partners, and drive performance through effective planning, service excellence and timely issue resolution.