Strategic Client Manager - Flexible Hours & Growth

Gallagher; Charlotte (NC); On-site; Confidential; Full time

Benefits offered by this job

Medical/dental/vision plans

401(K) and Roth options

Paid parental leave

Flexible work hours

Educational expense reimbursement

Job summary

Gallagher in Charlotte, NC is seeking a Senior Client Manager to ensure exceptional service delivery to clients. You will lead self-funded accounts, manage client relationships, and guide client service associates.

The ideal candidate will have a Bachelor's degree and 5+ years of client service experience, with strong communication and leadership skills. Benefits include medical insurance, 401(K) options, and flexible work hours.

Qualifications

• 5+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Appropriate licensing as required.

Responsibilities

• Ensure delivery of exceptional service to clients.
• Lead increasingly complex self-funded accounts.
• Guide and develop new hires in client service.

Skills

Strong communication skills

Leadership

Client service

Adaptability

Financial acumen

Education

Bachelor's degree with 5+ years client service experience

High School degree/GED with 10+ years client service experience

Job description

Gallagher in Charlotte, NC is seeking a Senior Client Manager to ensure exceptional service delivery to clients. You will lead self-funded accounts, manage client relationships, and guide client service associates.

The ideal candidate will have a Bachelor's degree and 5+ years of client service experience, with strong communication and leadership skills. Benefits include medical insurance, 401(K) options, and flexible work hours.