Strategic Client Growth & Success Lead

VSP Vision; Rancho Cordova (CA); Hybrid; USD 63,000 - 109,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

VSP Vision in California is seeking an experienced account management professional to oversee a high impact client portfolio. You will partner with clients and internal teams to align programs with strategic initiatives, manage engagements, and ensure satisfaction across complex contracts.

The role emphasizes growth, retention, and strong compliance with healthcare regulations, requiring collaboration, adaptability in agile settings, and clear executive-level communication across stakeholders.

Qualifications

• Bachelor's degree in Business Administration or related field or equivalent experience.
• 4+ years of account management experience.
• Understanding of healthcare/insurance industry and benefits administration.
• Strong organizational skills and ability to manage complex programs.

Responsibilities

• Manage assigned book of high impact, complex client business and strategic initiatives.
• Lead efforts to develop efficient processes enabling service to customers and company goals.
• Act as expert advisor and primary liaison on client service and marketing projects.
• Develop and manage account plans with objectives, growth, and retention strategies.
• Coordinate client meetings and contracts to ensure compliance and client needs are met.

Skills

Account management

Stakeholder management

Agile methodologies

Healthcare industry

Education

Bachelor's degree in Business Administration

Job description

VSP Vision in California is seeking an experienced account management professional to oversee a high impact client portfolio. You will partner with clients and internal teams to align programs with strategic initiatives, manage engagements, and ensure satisfaction across complex contracts.

The role emphasizes growth, retention, and strong compliance with healthcare regulations, requiring collaboration, adaptability in agile settings, and clear executive-level communication across stakeholders.