Strategic Client Growth Partner

Genpact; New York (NY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Rightpoint is seeking a Client Services Partner to manage and grow a portfolio of accounts, acting as a trusted advisor and strategic leader. You will drive client satisfaction, retention, and growth while aligning offerings to client goals.

You will collaborate with senior leaders, SMEs, and partners to plan annual strategies and oversee delivery excellence, ensuring profitability and high-quality outcomes across accounts.

Qualifications

• 7+ years of marketing/technology agency or consulting experience leading and building client relationships (as stated).
• Bachelor’s degree or commensurate experience.
• Strong experience working with cross-functional teams (Creative, Experience Design, Technology).
• Excellent communication and interpersonal skills.
• Ability to resolve complex issues professionally and proactively identify risks.
• Strategic mindset with ability to identify opportunities and growth across accounts.
• Experience overseeing multiple programs or accounts concurrently with minimal guidance.

Responsibilities

• Lead a portfolio of accounts with focus on retention, growth, satisfaction and financial success.
• Establish yourself as a trusted partner and thought leader for clients.
• Represent Rightpoint’s offerings to facilitate growth within accounts.
• Drive annual planning and quarterly business reviews with key stakeholders.
• Collaborate with partners and SME to lead strategy for new business pitches and proposals.
• Mentor project teams and manage client relationships at C-suite level.

Skills

Account management

Relationship building

Strategic thinking

Cross-functional leadership

Communication skills

Business acumen

Education

Bachelor's degree

Job description

Rightpoint is seeking a Client Services Partner to manage and grow a portfolio of accounts, acting as a trusted advisor and strategic leader. You will drive client satisfaction, retention, and growth while aligning offerings to client goals.

You will collaborate with senior leaders, SMEs, and partners to plan annual strategies and oversee delivery excellence, ensuring profitability and high-quality outcomes across accounts.