Strategic Account Partner for Growth & CX

Rightpoint; Chicago, Boston, New York (IL, MA, NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Rightpoint is seeking a Client Services Partner to manage and grow a portfolio of accounts in the marketing and technology space. The role focuses on retention, growth, client satisfaction, and financial health across a $4-7MM portfolio.

You will lead annual planning, identify growth opportunities, and align Rightpoint's offerings with client goals. Expect collaboration with senior leadership and cross-functional teams to deliver strategic CX initiatives.

Qualifications

• Minimum 7+ years of marketing and technology agency/consulting experience leading and building client relationships.
• Strong experience working with cross-functional teams (Creative, Experience Design, Technology).
• Proven track record of driving account growth and new business development.

Responsibilities

• Lead and grow a portfolio of accounts with focus on retention, growth, satisfaction and financial health.
• Partner with leaders to plan annual strategies and annual planning processes.
• Represent Rightpoint's offerings to facilitate growth within accounts.
• Develop C-level client relationships and expand partnerships across the portfolio.
• Collaborate with PM, Delivery, and Practice leads to ensure high-quality project delivery.

Skills

Client relationship mgmt

Strategic leadership

Cross-functional collaboration

Communication skills

Education

Bachelor's degree

Job description

Rightpoint is seeking a Client Services Partner to manage and grow a portfolio of accounts in the marketing and technology space. The role focuses on retention, growth, client satisfaction, and financial health across a $4-7MM portfolio.

You will lead annual planning, identify growth opportunities, and align Rightpoint's offerings with client goals. Expect collaboration with senior leadership and cross-functional teams to deliver strategic CX initiatives.