Account Director

YouGov; Chicago (IL); Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Paid vacation, holidays and sick days

Flexible working arrangement available

Group medical, dental and vision

Job summary

YouGov is seeking an Account Director for its US market to drive growth through renewals, cross-selling, and upselling of data products. You will lead a small Account Management team and be the primary client contact, negotiating deals and shaping growth strategies.

Under the VP, you will oversee client engagements, plan growth initiatives, and target brands for campaigns while collaborating with research teams to deliver exceptional service in a fully remote setup.

Qualifications

• Manage a portfolio of at least $7M in business.
• Demonstrate ability to upsell and cross-sell data products and services.
• Scope custom research projects and identify opportunities.
• Engage with C-suite executives at client organizations.
• Supervise and lead a small team of Account Managers.
• Maintain sales pipelines with Salesforce or similar CRM.
• Own and grow an existing business with a minimum threshold of $7M.
• Identify upsell opportunities based on client needs.

Responsibilities

• Lead and oversee the Account Management team for the US market.
• Manage client engagements and formulate account growth strategies.
• Target brands and sectors for marketing campaigns to cultivate new opportunities.
• Collaborate with research teams to deliver exceptional client service.

Skills

Portfolio management

Upselling & cross-selling

C-suite engagement

Salesforce CRM

Team leadership

Client relationship management

Presentation skills

New business growth

Tools

Salesforce

Job description

As an Account Director within our Account Management team, your primary objective is to excel in achieving sales targets for the US market. You will drive growth through account renewals, cross-selling, and upselling, progressively enhancing the overall value of your account portfolio year after year. In this pivotal role, you will serve as the initial point of contact for clients, utilizing your expertise to analyze their challenges, propose tailored solutions, and adeptly negotiate deals. Collaboration with our research teams will be instrumental in delivering exceptional client service.

Under the guidance of the VP of Account Management, US, you will lead and oversee a dedicated team of Account Managers. Your responsibilities extend to managing your team’s client engagements, formulation of comprehensive account growth strategies, and active participation in the strategic targeting of brands and sectors for marketing campaigns aimed at cultivating new business opportunities.

Required Qualifications

• Strong track record managing a portfolio of at least $7M in business
• Demonstrated ability to enhance existing client relationships, including upselling and cross-selling various data products and services.
• Expertise in scoping out custom research projects and identifying opportunities in this area.
• Proficiency in engaging with C-suite executives at client organizations.
• Experience in supervising and leading a small team Account Managers.
• Proficient in managing sales pipelines, with expertise in Salesforce or similar CRM systems.
• Proven success in owning and growing an existing business with a minimum threshold of $7M.
• Comprehensive understanding of data products and the ability to identify opportunities for upselling to clients based on their specific needs.
• Effective client-facing abilities, coupled with strong presentation skills.

Preferred Qualifications

• Continuous growth mindset with the ability to hire and train team members, promoting growth within the organization.
• Experience in the financial services, nonprofit, academic or telecom industries.
• Ability to create and promote a strong corporate culture in a fully remote environment.

Travel: Up to 20% domestic travel throughout the US

For roles based in California, New York, Colorado, Massachusetts, or Washington State, the base salary hiring range for this position is $110,000 - 130,000 USD

Compensation offered will be determined by multiple factors including location, job-related knowledge, skills and experience. Certain roles may be eligible for incentive compensation and additional benefits.

All US based full time employees are eligible for the following benefits:

• Paid vacation, holidays and sick days
• Flexible working arrangement available
• Group medical, dental and vision insurance
• Company-paid life and disability insurance
• Paid parental leave
• 401(k) with company match

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy