Senior Client Services Manager/Project Manager (Water Reuse)

Miningamigos; Los Angeles (CA); On-site; USD 144,000 - 196,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with employer match

Performance-based bonus eligibility

Job summary

A leading environmental consulting firm is seeking a Senior Client Services Manager to focus on water reuse engineering in the Southwest US market. The role involves developing growth strategies, leading multidisciplinary teams, and maintaining executive-level client relationships. Candidates should have at least 15 years of experience in environmental engineering and consulting, with a strong track record in project management and client services. This position offers a remote work arrangement and a competitive salary range based on location and experience.

Qualifications

• Minimum 15 years in environmental engineering and consulting.
• Experience supporting clients on water reuse projects.
• Technical communication skills with visual and contextual presentation.

Responsibilities

• Define and lead enterprise-level growth strategies.
• Drive expansion into adjacent services and new markets.
• Maintain executive-level relationships across the client organization.

Skills

Managing complex client portfolios

Executive acumen

Identifying high-value business opportunities

Leading multidisciplinary teams

Strategic planning

Risk identification and management

Education

Bachelor’s degree in engineering, science, business, or equivalent experience

Master’s degree in environmental engineering or related field

Job description

Job Category: Client Services

Requisition Number: SENIO006682

Posted: April 9, 2026

Employment Type: Full-Time

Work Arrangement: Remote

Locations

• Remote / Virtual, United States
• Irvine, CA 92612 – 18500 Von Karman Ave, Suite 800
• Sacramento, CA 95670 – 11020 White Rock Rd, Suite 200

Senior Client Services Manager/Project Manager – We are excited to offer a senior client services role focused on water reuse engineering and consulting in the Southwest US market (Southern California, Arizona, Southern Nevada). The role collaborates closely with technical leaders, project managers, and marketing to shape growth strategy in the water reuse market.

The strategic account leader will define and advance multi-year growth strategies for priority clients, align enterprise resources, and drive sustained revenue growth across multiple service lines and markets with a focus on water reuse. The holder will translate client and market intelligence into actionable strategy, unite multidisciplinary teams, and position the firm as a trusted advisor.

The position requires consistent success in expanding long-term client relationships, leading high‑performing Client Service Teams, winning complex pursuits, and delivering high‑quality, profitable programs while balancing growth with quality, risk, and profitability.

Responsibilities

• Define and lead enterprise-level growth strategies for Type I clients.
• Shape client business case across multiple service lines and geographies.
• Drive expansion into adjacent services and new markets.
• Lead large, complex portfolios with significant revenue and risk exposure.
• Balance growth, margin, retention, and service diversification.
• Partner with executive leadership to calibrate strategic account performance.
• Lead mature, multi-disciplinary CSTs with enterprise visibility.
• Align Area, Market, and Service Line leadership around unified client strategy.
• Develop next-generation CSM talent through active coaching and sponsorship.
• Maintain executive-level relationships across the client organization.
• Anticipate shifts in political, regulatory, and funding environments.
• Position BC as a strategic advisor beyond project delivery.
• Serve as Sales Leader for major strategic pursuits.
• Influence enterprise resource allocation for key accounts.
• Adapt and execute various additional assignments based on evolving needs.
• Provide mentorship and knowledge sharing to less experienced team members.

Skills and Competencies

• Managing complex client portfolios to sustain revenue growth, margin, and service expansion.
• Executive acumen balancing strategic growth with oversight of quality, risk, and profitability.
• Identifying, evaluating, and shaping high-value business opportunities.
• Serving as Sales Leader on major strategic proposals.
• Developing, expanding, and influencing executive-level client relationships.
• Translating client business drivers, political dynamics, and market forces into growth strategies.
• Identifying emerging markets and mobilizing talent for new opportunities.
• Leading and aligning multidisciplinary teams around complex objectives.
• Working knowledge of governance frameworks, decision‑support models, and change leadership practices.
• Strategic planning, engagement, and communication capabilities.
• Facilitation, executive presentation, and negotiation skills.
• Risk identification, mitigation, and portfolio management expertise.
• Leveraging digital solutions, data systems, and AI‑enabled tools to enhance performance.
• Leadership presence to inspire, influence, and hold teams accountable.

Experience

• Minimum 15 years in environmental engineering and consulting with progressive responsibilities in marketing and business development.

Preferred Experience

• Track record of managing projects to on‑time, on‑budget delivery meeting or exceeding client expectations.
• Experience supporting clients on water reuse projects.
• Successful water reuse pursuit experience.
• Senior technical resource for key clients.
• Understanding environmental and regulatory drivers for clients and projects.
• Technical communication skills with visual and contextual presentation.

Education

• Bachelor’s degree in engineering, science, business, sales, or equivalent experience.

Preferred Education

• Master’s degree in environmental engineering or related field.
• Professional Engineer registration in California, Arizona, or Nevada.

Salary Range – Salary varies by location and experience.

• Location A: $144,000 – $196,000
• Location B: $158,000 – $216,000
• Location C: $172,000 – $236,000

Benefits and Other Compensation

• Medical, dental, vision coverage
• Short‑ and long‑term disability, life insurance, employee assistance program
• Paid time off, parental leave, paid holidays
• 401(k) with employer match
• Performance‑based bonus eligibility, employee referral bonus
• Tuition reimbursement, pet insurance, long‑term care insurance

Brown and Caldwell is an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.