Strategic Client Growth Lead

Signal Theory Inc.; Kansas City (MO); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Online learning platforms

Wellness expense allowance

Tuition reimbursement

Sabbatical after eight years

Job summary

Signal Theory Inc. is seeking an Account Supervisor who will know the client’s business, including sales and KPIs, and educate the team on success factors. The role oversees profitability and collaborates with leadership to set best practices and development plans for the team.

The Account Supervisor will lead client relationships, guide the agency through briefs, review work for accuracy, and drive opportunities to increase revenue while aligning with strategic goals.

Qualifications

• Five to eight years of relevant or agency experience.
• Bachelor’s degree preferred; marketing or communications emphasis preferred.
• Demonstrates Signal Theory’s 5 Signals of Culture.
• Experience leading teams and managing people is required.

Responsibilities

• Engage with the most senior-level clients to develop relationships based on knowledge, trust and communication style.
• Build, maintain and grow positive relationships with clients that lead to business retention and organic growth.
• Lead the client through setting clear expectations in collaboration with the team.
• Mitigate difficult client and internal conversations as necessary while keeping relationships intact.
• Possess superior knowledge of the client’s industry, products, business and communication objectives, and distill knowledge to others on the team.

Skills

Client relationship management

Team leadership

Profitability management

Presentation skills

Strategic thinking

Education

Bachelor’s degree in marketing/communications

Job description

Signal Theory Inc. is seeking an Account Supervisor who will know the client’s business, including sales and KPIs, and educate the team on success factors. The role oversees profitability and collaborates with leadership to set best practices and development plans for the team.

The Account Supervisor will lead client relationships, guide the agency through briefs, review work for accuracy, and drive opportunities to increase revenue while aligning with strategic goals.