Account Director

Signal Theory Inc.; Kansas City (MO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Access to online learning platforms

Wellness expense reimbursement

Tuition reimbursement after one year

Paid sabbatical after eight years

Job summary

A leading marketing agency in Kansas City seeks an experienced Account Director to manage senior client relationships and lead a dynamic team. The ideal candidate has at least 10 years of experience in an agency setting, strong leadership skills, and a passion for client success. This position involves strategic thinking and teamwork, ensuring the agency meets and exceeds client expectations. The role offers a competitive salary and benefits including health insurance and tuition reimbursement.

Qualifications

• At least 10 years of experience in an agency or relatable client environment.
• Experience leading teams and managing people.
• Must have agrmarketing experience.
• Agrmarketing experience a must.

Responsibilities

• Own senior-level client relationships based on knowledge and communication.
• Lead difficult conversations with clients and teams.
• Work closely with the finance team on billing and utilization projections.
• Develop the team’s skill at recognizing potential issues with the client or the work in order to resolve problems.
• Be a champion of Signal Theory culture and its application of social sciences in order to attract and retain the best talent.

Skills

Leadership excellence

Client relationship management

Strategic thinking

Team development

Communication skills

Problem-solving

Education

Bachelor’s degree in marketing or communications

Job description

Join to apply for the Account Director role at Signal Theory Inc.

Passionate about people who want to inspire, create and help brands resonate.

The Account Director at Signal Theory is the key client stakeholder, responsible for client retention and growth. Great relationships, strong leadership and an inspiring communication style are the pathways to success for the Account Director who will lead a multi-discipline, results-focused team. The Account Director reports to the Senior Director, Account Management and works alongside all agency discipline leads.

Responsibilities

• Own the most senior-level client relationships based on knowledge, trust and communication style.
• Ensure regular reporting with the client to discuss agency performance and lead continuous improvement for the agency or, conversely, within the client organization processes.
• Lead courageous, difficult or sensitive conversations with the client and the team.
• Challenge and lead the team to bring solutions that tie directly to the client’s business objectives in order to exceed client expectations.
• Be a strategic thinker, ask smart questions and lead by example, thereby creating smarter teams and deeper engagement with the client.
• Develop the team’s skill at recognizing potential issues with the client or the work in order to resolve problems.
• Possess and share superior knowledge and understanding of the client’s brand(s), products, organization and operations to ensure the best work at all times.
• Be a champion of Signal Theory culture and its application of social sciences in order to attract and retain the best talent.
• Assume a leadership role within the Account Management discipline at Signal Theory in order to establish best practices within the discipline and throughout the agency.
• Self-identify opportunities to lead agency-focused initiatives to benefit the broadest audience.
• Work closely with Associate Account Directors for team development and operational excellence.
• Work closely with the finance team to oversee team reporting on projections, hours utilization, billing/staffing levels to ensure profitability and make proactive recommendations for adjustments throughout the year.
• Work with the client, agency leadership and business manager to build client scopes of work and compensation agreements.
• Be a successful, connected manager who motivates members of his/her team to deliver their best and guide professional growth of all direct reports.
• Establish strong, trusting relationships throughout the agency, especially with the creative and strategic leader on the business.

Requirements and Experience

• At least 10 years of experience in an agency or relatable client environment.
• A palpable drive for leadership excellence.
• Bachelor’s degree preferred; marketing or communications emphasis preferred.
• Demonstrates Signal Theory’s Signals of Culture; curiosity, optimism, pure of heart.
• Must have experience leading teams and managing people.
• Agrmarketing experience a must.
• This position is Kansas City based and may include some travel [10%].

Benefits

• Access to online learning platforms to continue honing your craft
• Up to $500 a year to put toward qualified wellness expenses, like your gym membership
• After one year, we’ll reimburse up to 50% of tuition costs for approved continuing education
• If you stick around for eight whole years, enjoy a 4-week paid sabbatical, plus a $750 reimbursement for international travel

Equal Opportunity Employer and Additional Benefits

• We are an equal opportunity employer
• Provide health, dental and vision insurance
• Offer salaries commensurate with experience
• Offer both traditional and Roth 401k plans with employer matching

Additional Information

• Seniority Level: Director
• Employment Type: Full-time
• Job Function: Advertising and Marketing

Referrals increase your chances of interviewing at Signal Theory Inc. by 2x

Get notified about new Account Director jobs in Kansas City, MO.