Strategic Client Growth Director

Terracon; West Palm Beach (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Terracon's Florida Division is seeking an exceptional Client Development Director to lead and advance our Client Development organization across the state. This senior leader will partner with division leadership to build talent, strengthen client relationships, and execute growth initiatives.

The role supervises Client Development Managers and Specialists, coaches performance, and collaborates with Operations, Marketing, and technical teams to deliver strategic account plans and cross-sell

Qualifications

• 15+ years of progressively responsible business development, client development, sales, marketing, or related experience.
• Demonstrated success leading and developing teams.
• Proven experience leading and developing direct reports in a professional services, sales, business development, or marketing environment.
• Strong executive presence and communication skills.
• Experience developing and executing growth strategies.
• Strong business planning and organizational leadership capabilities.
• Ability to influence and collaborate across all levels of an organization.
• Proficiency with CRM systems and business development reporting tools.

Responsibilities

• Serve as a key member of the Florida Division leadership team and contribute to strategic planning, growth initiatives, talent development, and client experience programs.
• Directly supervise, coach, mentor, and develop Client Development Managers and Specialists across the Florida Division.
• Drive a high‑performance culture by establishing clear expectations, monitoring results, and addressing performance gaps through coaching, development, and accountability.
• Establish clear goals, priorities, and development plans that align individual performance with Division objectives.
• Build a culture of excellence focused on collaboration, client service, continuous improvement, and results.
• Support recruiting, onboarding, succession planning, and development of future Client Development talent.
• Collaborate and partner with other Client Development leaders nationally across Terracon.
• Partner with Division leadership to develop and execute growth strategies aligned with Terracon's strategic objectives.
• Identify and prioritize strategic clients, growth opportunities, market sectors, and business initiatives.
• Lead and support major pursuits, strategic account planning, and key client growth initiatives.
• Drive cross‑selling and project lifecycle engagement across Environmental, Facilities, Geotechnical, and Materials service lines.
• Support executive‑level client engagement activities and strategic relationship development.
• Serve as a champion for client experience excellence throughout the organization.

Skills

Executive presence

Leadership

Strategic thinking

Relationship building

Communication skills

Travel readiness

Education

Bachelor's degree in Business, Marketing, Communications, Engineering, or related field

Tools

CRM systems

Business development reporting tools

Job description

Terracon's Florida Division is seeking an exceptional Client Development Director to lead and advance our Client Development organization across the state. This senior leader will partner with division leadership to build talent, strengthen client relationships, and execute growth initiatives.

The role supervises Client Development Managers and Specialists, coaches performance, and collaborates with Operations, Marketing, and technical teams to deliver strategic account plans and cross-sell